Queens County, New York, United States
Summery of Qualifications •New York food handlers certification as well as OSHA and TIPS certification •More then 10 years of experience •Proven ability to increase employee productivity and quickly resolve problems before they escalate. •Strong knowledge of alcoholic beverage mixing and serving and •New York and Federal regulations affecting an establishment serving alcoholic beverages •Excellent ability to communicate with customers under various circumstances •Excellent interpersonal skill and uncommon ability to relate with and satisfy all kinds of customers •Great appearance , politeness and friendly nature exemplary customer care skills
•Prepare department budgets, track expenses and provide monthly financial reports •Oversee preparation of food, menus and beverages with full authority over inventory and ordering •Adhere to regulations of health department and ensure compliance with alcoholic beverage regulations •Hired staff for various departments according to skills required •Trained new staff; delineated their responsibilities and restaurant work ethics •Ensure employees adhere to policies, procedures and regulations and provide discipline when necessary.
Responsible for high-volume intermission bars •Recruit, train, schedule and monitor large groups of over 50 employees including job reviews and appraisals. •Ensure employees adhere to policies, procedures and regulations and provide discipline when necessary. •Coordinate with management teams to develop strategic plans to increase production, productivity and customer service.
Responsible for very high volume bar Prepared both vintage cocktails as well as specialty drinks Responsible for creating our daily drink specials Received numerous restaurant awards for service and sale performance Responsible for weekly inventory and scheduling
Responsible for high volume events of 150 and more for both fine dinning patrons and golf outings Generated top sales in wine from the restaurant by providing education and food-pairing suggestions Sole wait staff for parties up to 20 Planned and implemented catered events, working with the clients to assure there needs were meet Head waitress responsible for tip out for the rest of the wait staff
Prepared specialty and vintage cocktails for the members Ensuring every need was met