Franconville, Île-de-France, France
Master's degree in International Trade Relations. Previously, Bachelor's degree in Science of International Communication. Thanks to several years of experience abroad, I can adapt myself to various situations, cultures and lifestyles. Mainly methodical and organized, I can manage multiple assignments and capable to work under pressure. Determination and improvement have been always my motivation to achieve my goals. I'm comfortable with both teamwork and individual work. Looking for new challenges that will help to develop my professional career. Areas of expertise: Extensive international vision, marketing of goods and services, interpreter and translator, management of general affairs. Computer skills: Windows, Mac OS, SAP, MS Office, Lotus, OpenOffice, Firefox, Chrome, Safari. In addition, I know the programming languages HTML, XML, VBA-Excel.
Throughout my career, I’ve consistently demonstrated success in optimizing supply chains. In my role at Tereos, I implemented new inventory management strategies that resulted in significant cost savings. My strong negotiation skills allow me to secure the best possible pricing and terms from suppliers, ensuring long-term value for the business. Furthermore, I have a proven ability to implement efficient logistics and distribution strategies, ensuring timely and cost-effective delivery of our products to all our customers.
During this period, I led and motivated a team of 10 full-time customer service representatives. I implemented a weekly recognition program to celebrate individual and team achievements, which helped to boost morale and engagement. I fostered a positive and collaborative work environment where everyone felt valued and supported. I ensured all team members received comprehensive training and resources to deliver exceptional customer service. As a result, our team consistently exceeded customer satisfaction targets. My role extended beyond my own team. I actively fostered a sense of community and teamwork, not just within my team, but also by building strong relationships with colleagues in other departments. This collaborative approach ensured a seamless customer service experience for all our clients.
As Logistics Team Leader, I played a critical role in ensuring the smooth and efficient flow of goods, from our suppliers to our final customers. My responsibilities encompassed overseeing all daily warehouse operations, from receiving and storing inventory to picking, packing, and shipping. I strategically planned container loads, considering factors like customer demand, product weight, and destination, to optimize space and minimize shipping costs. I effectively managed and motivated a team of logistics personnel, ensuring they understood their tasks and performed them to the highest standards. Furthermore, I was constantly looking for ways to improve efficiency and cost-effectiveness within the logistics process. By leveraging my problem-solving skills and analyzing logistics data, I identified new opportunities for improvement, such as inventory space optimization.
Evaluate quotations and make the follow-up with suppliers; Prepare offers and take care of customer relationship; Coordinate and negotiate the import and export freights; Prepare export documents; Control stock level.
Planning marketing operations; look after of the relations with customers; market analysis; propose selling operation for both new and existing products; product positioning analysis; recommend in which fairs participate; choose the advertising material that it's used to ensure proper visibility to the company.
Review policies to improve the competitiveness of products; perform the budget for strategic planning; developing business plans in the short and medium term.
I participated in the management of various events in Europe. In addition, I facilitated the work-group and I simplified the decision-making.