Bucharest, Romania
I’m a confident and highly adaptable professional with 9 years of experience in the UK, across sales, front desk reception, and office coordination—most recently in some of London’s most prestigious corporate buildings. In the early part of my career, I worked in retail and B2B sales, consistently exceeding targets and generating millions in revenue for global brands. Over the last few years, I transitioned into front-of-house and office roles, including cover assignments at Deloitte London and Reading, and longer-term placements at Morgan Stanley (7 months), Apple, and Bain Capital. These roles enhanced my skills in communication, organisation, and working with senior stakeholders in high-pressure environments. Now based in Bucharest, I’m looking for an admin, junior office coordinator, or executive assistant role where I can contribute my international experience, professionalism, and positive energy to a new team.
Assignments at: Morgan Stanley (7 months), Deloitte (4 weeks), Bain Capital, Apple, EBRD and other corporate offices. Key Responsibilities: Delivered high-level front-of-house and administrative support across multiple prestigious client sites as part of Rapport's mobile receptionist team. Managed reception duties including welcoming guests, handling high-volume phone lines, booking meeting rooms, and coordinating visitor access. Adapted quickly to diverse environments and company cultures, ensuring seamless front desk operations with minimal onboarding. Provided consistent support in office coordination: ordering supplies, managing post/couriers, and assisting with internal events or meetings. Maintained a professional appearance and demeanour at all times, upholding confidentiality and excellent customer service standards.
Provided front desk services in a boutique hotel environment, ensuring a welcoming and efficient experience for both local and international guests. Handled check-ins, check-outs, room reservations, and guest inquiries both in person and over the phone. Managed booking systems and maintained accurate records of guest stays and payments. Assisted with administrative tasks, including emails, reporting, and coordination with housekeeping and maintenance teams. Delivered high levels of customer service and resolved guest issues promptly and professionally.
Provided front desk and administrative support in a busy NHS general practice, serving a diverse patient population. Scheduled appointments, managed patient records, and handled high-volume phone calls with empathy and professionalism. Processed prescriptions, referrals, and confidential medical documentation in accordance with NHS procedures. Liaised with doctors, nurses, and other clinical staff to ensure smooth daily operations and excellent patient care. Handled sensitive situations with discretion and maintained a calm and helpful attitude in high-pressure environments.
Delivered exceptional customer service in a high-end retail environment, building strong relationships with a diverse clientele. Assisted customers with product selection, providing expert advice and personalized recommendations to enhance the shopping experience. Managed sales transactions efficiently while meeting and exceeding sales targets. Trained and supported junior sales staff, fostering a collaborative and motivated team atmosphere. Maintained store presentation and stock levels to the highest standards, ensuring a premium retail environment. Handled customer inquiries and resolved issues promptly to ensure satisfaction and loyalty.
Delivered outstanding customer service in a premium fashion retail environment, assisting customers with product knowledge and styling advice. Supported sales targets by proactively engaging with clients and providing personalized shopping experiences. Maintained visual merchandising standards and ensured the store presentation reflected the brand’s luxury image. Processed transactions efficiently and handled customer inquiries and complaints professionally. Collaborated with team members to ensure smooth daily operations and stock management.