Barcelona, Catalonia, Spain
Project Manager driving high-impact programs with full ownership from strategy to execution. I optimize complex operations, streamline processes, and lead cross-functional teams to deliver measurable results. Data-driven, results-oriented, and passionate about scaling operations and solving complex challenges.
- Project Leader (Amazon DGL Programs) Led large-scale refurbishment and rework programs. Managed relabeling and branding alignment initiatives. Optimized packaging redesign projects to improve customer experience and protection. Directed re-palletization and logistics correction for redistribution. Currently leading large-scale grading and inventory classification program. - Lead the KIT DIGITAL project, focusing on high-volume accounts (digital agents), providing end-to-end support, including: Managing end-to-end processes from order entry to delivery, ensuring efficiency and compliance with SLAs. Structuring and optimizing logistics workflows to achieve operational KPIs. Delivering strategic, client-specific reporting to support business decisions. Aligning and coordinating cross-functional teams, including internal stakeholders and external service providers, to meet project objectives. Designing and maintaining dashboards for real-time tracking, visibility, and performance analysis. - Account controlling for the department’s major accounts. - Design and implement new processes to expand the department’s capacity in managing public contracts, focusing on the services that complement hardware delivery.
- Contract & Rappel Management: Managed monthly reconciliation and approval of rappel charges for major B2C clients; ensuring accuracy and alignment with Credit and Customer Success teams. - Margin Analysis & Optimization: Identified and corrected negative or significantly fluctuating margins across all TS clients, providing actionable insights that improved profitability. - Reporting & Financial Closures (Spain): Coordinated with Finance on monthly reporting and closing processes, streamlining workflows and enhancing data accuracy. - Automation & Process Improvement: Developed automated spreadsheet tools for all Divisions and Sales teams, reducing manual work, speeding up month-end closings, and improving financial adjustments management. - LDP Portal Implementation & Training: Trained Divisions and Sales teams on the LDP portal for large deal margin calculations; actively contributed to portal development and ongoing support.
- Led engineering and data science teams to develop analytical models for credit risk and revenue estimation for corporate clients. - Leveraged non-traditional data sources to improve operational efficiency and support data-driven decision-making. - Oversaw cross-functional initiatives, enhancing project delivery and team performance.
- Managed credit policies and acted as Product Owner for the SME Credit Program. - Conducted portfolio analysis and implemented updated credit risk definitions, driving process optimization. - Collaborated with commercial teams to enhance client experience and business growth.
-Designed value propositions for Business and Independent clients, supporting negotiations and tailored credit policies. - Partnered with Innovation Center to develop analytical models for microenterprise clients, improving operational decisions. - Delivered actionable insights to improve efficiency and scalability in credit processes.