Lincoln, California, United States
As a recovery coach, I guide and support individuals who are working through addiction or mental-health challenges. I help clients set achievable goals, build healthy habits, stay accountable, and access community resources like therapy, support groups, housing, or job services. I provide motivation, encouragement, and practical support throughout their recovery journey, while respecting boundaries and not offering medical or clinical treatment
Completed comprehensive training and earned certification in crisis intervention, active listening, and de-escalation techniques through Crisis Text Line Apply empathy, active listening, and problem-solving to de-escalate situations and connect texters to appropriate resources Demonstrated resilience and calm under pressure during high-stress, emotionally charged conversations Provide immediate, confidential text-based support to individuals experiencing emotional distress or crisis
Provide friendly and knowledgeable assistance to customers in-store, enhancing their shopping experience Communicate proactively with coworkers to resolve issues and support daily store functions Maintain a clean, organized backroom to support efficient inventory management and restocking Monitor product levels and communicate restocking needs to ensure seamless store operations
Ensure accurate and timely processing of online and same-day delivery orders for shipment to customers Maintain high productivity under pressure while following company procedures for quality and accuracy Utilize internal systems to track, modify, and complete online transactions Coordinate with team members to prevent duplicate order processing and maintain workflow clarity
Supported wellness programs and advocacy efforts for patients living with sickle cell disease Assisted in coordinating outreach and educational resources for families and caregivers Collaborated with healthcare professionals and volunteers to promote equitable community health services