Craig Thompson

Cloud Architect

United States

About

Experience

  • Cloud Architect - Service Providers at IBM
    Jul 2016 - Jul 2020 · 4 yrs 1 mo

  • Solution Engineer at NetApp
    Jul 2006 - May 2016 · 9 yrs 11 mos

    Developed broad business Partner relations with IBM that included re-sellers, strategic outsourcing and an OEM partnership. Worked closely with service and cloud providers on the technical requirements to provide technical solutions; identified requirements, including technical details sufficient for product definition. Played a critical role in working with the sales team to develop selling strategies within the targeted accounts. Created and delivered effective presentations and sales tools for the sales team.

  • Technical Support Engineer at Microsoft
    May 2004 - May 2006 · 2 yrs 1 mo

    Served as a System Engineer and Level III AD support role for Premiere Microsoft customers, providing a wide range of engineering, migration, and issue resolution across sites, services, replication, account management, terminal services and licensing, DNS, authentication, group policies, PKI, and disaster recovery.

  • IT Operations Engineer at BB&T
    May 2001 - May 2004 · 3 yrs 1 mo

    Earned rapid promotion from technical support role serving $30K+ Microsoft clients, to assume responsibility for architecting migrations from NT 4.0 domain to Windows 2000 Active Directory spanning DNS, DHCP, WINs, domain controllers, 30K clients, and 2K NT servers.