Craig McInnes

Learning & Development Specialist based in Glasgow, Scotland

Glasgow, Scotland, United Kingdom

About

A highly organised, enthusiastic, and innovative Learning Professional with over a decade of experience in education and Learning and Development. Known for delivering transformative training sessions that blend learner engagement with business goals. Exceptional communicator with extensive stakeholder engagement experience, adept at driving successful outcomes and fostering continuous improvement. Expertise in behavioural science and adaptability to evolving business demands set me apart.

Experience

  • Operational Assurance Learning Partner at UK Debt Expert Group
    Mar 2026 - Present · 4 mos

  • Sky (Full-time · 7 yrs 11 mos)
    • Sales Advisor
      Aug 2018 - Present · 7 yrs 11 mos

    • Learning And Development Specialist
      Aug 2018 - Present · 7 yrs 11 mos

    • Learning & Development Specialist
      Feb 2022 - May 2025 · 3 yrs 4 mos

      Within my role, I am responsible for facilitating the Early Life Learning for new recruits into the business. Over a three week period, I educate new advisors on everything they need to know about our business. This ranges from Products to Sales, Systems to Conversations. My facilitation style is one of high energy, professionalism and enthusiasm. Those who graduate from my courses enter the Operations side of our business with that enthusiasm and knowledge around all things Sky. I have also taken it upon myself to work on improving the already existing learning approach curated by the company and making it better and fit for purpose in our ever-developing business environment.

  • Learning And Development Specialist at Cigna Healthcare
    May 2025 - Mar 2026 · 11 mos

  • English Language Teacher at Links Language & I.T. Academy
    Sep 2017 - Aug 2018 · 1 yr