Providence, Utah, United States
Enthusiastic, creative, and result-oriented executive, with demonstrated experience overseeing multiple complex operations, bolstering efficiency, and unlocking considerable value. Adept in identifying opportunities for innovation and delivering profitable solutions assuring peak productivity. Agile leader, employing operating models that are rapid and dynamic under high-paced environments. Proficiency in program management practices to maximize best practices, ensure compliance, optimize resources, and culminate program efficacy. Skillful at fostering a network of empowered cross-functional teams inspiring a talent eco-system to enable operational excellence under rapidly evolving situations. Career Achievements: Entrepreneurial mindset offering bespoke startup solutions to enable high-performing teams through customer-centricity to project client needs leading to the successful opening and operation of two affiliated restaurants. Forged a longstanding partnership with community leaders and business owners furthering brand outreach and impact. Piloted location analysis identifying business development opportunities at neighboring university yielding off-site, high-scale, and multi-day catering events delivering longstanding growth. Pioneered pandemic response actions ensuring safety, resource allocation, retaining key staff, and projecting demand.
Established operational objectives aligned with organizational strategies to consistently deliver industry-leading service. Articulated forward-thinking visions and translated them into operational plans directing all aspects of daily operations. Partnered with various stakeholders to influence lasting profitability, sustainable operations, and strategic planning. IMPACT: • Trailblazer authoring foundational operating procedures across essential administrative support functions. • Charged talent acquisition best practices leveraging networking opportunities and training events yielding key hires. • Served as the focal point with executives implementing DABC, health, and safety rules achieving licensure for opening.
Marshalled financial accountability overseeing profit & loss, budgeting, payroll, and projected yearly growth. Adapted to surges employing creative staffing methods and space assessments to maintain quality service and positive client experience. IMPACT: • Amplified performance through integrated team development offering career paths for internal growth yielding the highest district record for producing a strong bench of managers and general managers within the restaurant group. • Propelled resource management under critical operations refining inventory control and staffing to project and respond to supply-chain disruptions, unpredictable customer volume and demand, and city/state mandates. • Promoted safety culture through compliance with local/company health and safety codes, while garnering team cohesion.