Dubai, United Arab Emirates
At EcoShade LLC, my commitment to strategic growth and operational efficiency has been paramount in my dual role as Managing Partner and General Manager. With a focus on innovation, our team has successfully launched new products, leading to a significant increase in revenue and improved profit margins. My dedication to fostering a culture of collaboration has been instrumental in these achievements, ensuring that every initiative aligns with our company's vision for sustainable success. In leveraging my expertise in sales management and project management, I have driven our market presence expansion and business development. We've executed strategic plans for superior company management, including overseeing budgets, procurement, and quality assurance. My role encompasses nurturing client relationships and directing sales initiatives, which has solidified our position in a competitive industry. Our collective efforts have not only enhanced our financial performance but also reinforced the values of customer-centric service and continuous improvement.
In my role as Managing Partner at EcoShade LLC, I have been instrumental in driving the company's growth and success. I have led strategic initiatives to expand our market presence and identify new opportunities for business development. By fostering a culture of innovation and collaboration, I have successfully launched new products that have significantly increased our revenue. Additionally, my focus on cost-saving measures has led to improved profit margins and overall financial performance.
Administer day-to-day operations and formulate strategic plans for comprehensive company management. Manage diverse projects, overseeing schedules, budgets, quality assurance, and procurement processes. Spearhead sales and marketing initiatives, directing forecasting and setting strategic sales direction. Orchestrate recruitment, training, and mentorship programs for the staff. Supervise contracts, procedures, and protocols adherence. Manage sales inquiries, conduct meetings, evaluate new sites, and execute pricing strategies. Conduct follow-up calls, facilitate contract signings, and manage production timelines. Oversee inventory management and procurement processes. Maintain relationships with subcontractors, agents, suppliers, and contractors. Ensure adherence to work protocols, including risk assessment and method statements. Develop and implement budgetary strategies for optimal financial performance. Selected Accomplishments: Joined EcoShade as Sales Manager and promoted to Acting General Manager in January 2019. Achieved a yearly sales increase of more than 12% and reduced overhead costs by 25%. Implemented strategies leading to a 15% reduction in employee work time. Provided effective training for two engineers, enabling the progression into more senior roles. Contributed to company's long-term growth and sustainability through strategic development. Obtained Partnership in the Company
I started my employment with EcoShade focusing on sales for the organization. Previously the Owner and Managing Director was handling this but needed assistance to grow the company. By July/August i had taken on the role of acting General Manager as well as my current responsibilities. - Generating Leads through social media marketing, Contacting prospects - Making first contact with prospects - preparing Sales estimates, negotiations of estimates, Turning Estimates into sales - Monthly sales targets - Following up with estimates -Overcoming objections to sales - Handling sales meetings - onsite meetings for measurements - Designing the structures with the designer - Aftersales Service - Drive Revenue - Maintain client relations - Forecasting - Monitor competition - Price Adjustments
Directed internal and external sales efforts, focusing on external sales responsibilities. Identified and vetted potential clients through strategic prospecting. Collaborated with General Manager on securing and managing new business ventures. Developed tailored sales proposals aligning with client needs. Conducted cold calling and canvassing to expand the client base. Provided quotes for new and existing companies, contributing to the sales process. Engaged in monthly and yearly forecasting to meet targets. Established sustainable client connections, transitioning short-term sales into long-term relationships. Managed day-to-day orders and provided after-sales service for enhanced customer satisfaction. Maintained customer relations through effective communication and proactive engagement. Fostered client relationships and ensured customer loyalty. Addressed complaints and demonstrated problem-solving skills for customer satisfaction. Selected Accomplishments: Increased Fampak's market share through expertise in plastic packaging. Contributed to the development and execution of sector-focused sales strategies.
Oversaw truck logistics, including booking, planning, and loading for local and cross-border deliveries. Demonstrated proficiency in managing various aspects of the supply chain, including foreign customer relations, sample handling, and logistics coordination. Managed distribution of stock between South Africa and Zimbabwe, optimizing logistical processes. Cultivated and maintained relationships with freight forwarders, agents, and shipping lines. Facilitated effective communication among development, production, and distribution teams. Calculated container specifications and provided accurate quotations to customers. Verified payment details with customers and managed all aspects of sample handling. Spearheaded new customer and product development initiatives. Generated management reports, budgets, and forecasts to support strategic decision-making. Stayed informed on shipping laws, procedures, and costs to ensure compliance and efficiency. Selected Accomplishments: Revamped and enhanced existing systems and procedures for improved user-friendliness. Maintained positive relations with foreign customers through proactive engagement. Played a pivotal role in the development of new products in Africa, ensuring market relevance
Duties – Receiving and Capturing Orders Loading Customer complaints on our inhouse system, Following up with complaints, Giving customer feedback Credits Frees stock requisitions Customer deals Receiving and processing Orders Handling complaints and queries Updating customers on pricing deals Monitoring stock levels for customers Ordering office supplies Processing invoices for payments.
Duties – Daily ,weekly and monthly re order report Monitoring raw material use and maintaining stock levels Sourcing new suppliers Price comparisons between existing suppliers Renewal of suppliercontracts Updating supplier details Receiving goods Price changing Data capturing – updating supplier and item database Obtain and update procurement documents (BBBEE status, COID certificates, ISO certificates, MSDS, Data Specification ) Opening new stock codes and suppliers Assisting in the import clearing, storage and receiving of raw materials Filing and monthly Reports Completing credit applications Resolving pricing queries General data capturing and running reports.