Chetan P.

AI Product Manager & Builder | I Design, Prototype & Ship GenAI Products | 15+ Yrs Scaling Platforms to $180M+ Revenue | LLM Product Strategy | Open to New Roles

Mount Juliet, Tennessee, United States

About

I build AI products people actually use — and I've spent 15 years proving it at scale, inside companies and on my own. Most recently, I led GenAI and LLM strategy for a $2.4B commercial lending business at PNC, shipping a digital lending platform that captured $180M in new business in year one and cut origination time 35%. I've also taken that same product discipline outside the corporate world — building a real estate investment business from scratch, using data and predictive modeling to drive acquisition and portfolio decisions instead of gut instinct. What drives me: I bring a creative, imaginative lens to product work, grounded in older philosophical traditions that value long-horizon thinking over short-term wins. I believe the best AI products are built the same way — for durability and genuine human benefit, not just quarterly metrics. That's the standard I hold my own work to. Now I'm going deeper into hands-on AI building — prototyping with LLMs, closing the gap between directing AI work and building it myself, with that same long-term, sustainable mindset. 🔹 Product Strategy — 0-to-1 and 1-to-n roadmaps across FinTech, Healthcare, identity, and my own ventures 🔹 GenAI/LLM Deployment — systems processing 100M+ daily transactions at 99.9% uptime 🔹 Team Leadership — scaled cross-functional teams of 40+ 🔹 Entrepreneurial Execution — built and ran an AI-driven business independently, end to end Actively exploring my next AI Product Manager role — ideally one that blends product strategy with hands-on building. Let's connect.

Experience

  • Founder & Business Owner — AI-Driven Real Estate Investing at Self-employed
    Jan 2021 - Present · 5 yrs 7 mos

    🔹 Built an independent real estate investment business from the ground up by applying enterprise product management principles — market research, prioritization frameworks, data-driven decision-making — to a domain with no existing playbook. 🔹 Improved acquisition ROI and deal velocity by designing and deploying AI-powered predictive models to identify high-potential properties and forecast market timing. 🔹 Ran full ownership of strategy, operations, and execution — sourcing, underwriting, and scaling the portfolio solo, the same end-to-end accountability I brought to enterprise product launches.

  • Real Estate Specialist at Founder & Business Owner
    Apr 2017 - Present · 9 yrs 4 mos

    Built an independent business from the ground up by applying product management principles to a domain with no existing playbook. Improved acquisition ROI by designing AI-powered predictive models for market timing and valuation.

  • PNC — Vice President of Product Management at PNC
    Mar 2023 - Jan 2025 · 1 yr 11 mos

    🔹 Accelerated loan origination by 35% and lifted customer satisfaction 28% by architecting GenAI and LLM-powered decisioning and Explainable AI frameworks for a $2.4B commercial lending division. 🔹 Captured $180M in new business within 12 months by directing a 40+ person global team to build a next-gen ML origination platform using Computer Vision and NLP, scaling to 50,000+ clients. 🔹 Cut manual review time 60% and innovation cycle times 40% by launching Responsible AI governance and automated MLOps workflows, while maintaining HIPAA/SOX/PCI compliance across 100M+ daily transactions.

  • Truist (2 yrs 7 mos)
    • Truist — Principal Engineer & Product Manager, IAM
      Aug 2020 - Feb 2023 · 2 yrs 7 mos

      🔹 Reduced provisioning time 75% and security incidents 90% by building an enterprise AI/ML-driven identity platform using Deep Learning and Computer Vision for 50,000+ employees. 🔹 Delivered $15M in cost savings and cut compliance overhead 80% by launching ML-embedded fraud detection and risk-based authentication across 100M+ daily auth events. 🔹 Grew feature adoption 70% and team productivity 45% by mentoring 12+ PMs and engineers on Responsible AI practices and GenAI-driven roadmap strategy.

    • Principal Product Engineer
      Aug 2020 - Feb 2023 · 2 yrs 7 mos

      Reduced provisioning time 75% and security incidents 90% by building an enterprise AI/ML-driven identity platform protecting sensitive data for 50,000+ users — directly transferable to HIPAA-grade identity protection. Delivered $15M in cost savings and cut compliance overhead 80% by launching ML-embedded fraud detection and risk-based authentication. Mentored 12+ PMs on Responsible AI practices, growing feature adoption 70% through governance directly applicable to sensitive health-data products.

  • HCA Healthcare — Senior Product Manager at HCA Healthcare
    Jun 2019 - Jun 2020 · 1 yr 1 mo

    🔹 Drove 85% mobile adoption and 3x engagement across 1.8M+ users by spearheading digital innovation for the MyHealthOne app. 🔹 Cut login friction 60% and onboarding time 45% by launching AI/ML-powered patient authentication, securing $500M+ in digital patient transactions under HIPAA. 🔹 Increased portal engagement 40% and cut support tickets 25% by leading a 25-person team to deliver a CIAM platform with real-time fraud detection at 99.95% uptime.