Pincourt, Quebec, Canada
Innovative, dynamic and energetic Information Technology expert with over 30 years experience in Business Continuity, System Operations , project management and Customer Service. A proven direct and operational leader that has a demonstrated passion and knowledge for business continuity, business impact assessment, risk assessment and management / mitigation and disaster recovery. Focused on customer relations, always remains flexible and emotionally resilient; optimistically looks forward to challenges that promote progress and improvements for the team and work environment. Technical proficiency includes network and system management suites by Oracle, Microsoft, CA and BMC along with Systems Architecture, Business Continuity, Disaster Recovery and Help desk Management. A dedicated family man that has shown to be work-centered when needed and demonstrates balance between personal and professional lives is also concerned for the welfare of subordinates and considerate of their needs and concerns. Known to be extroverted and collaborative while assertive and straightforward.
Responsible for providing the IT perspective for the architecture for technological solutions for Hydro Québec’s Telecom department’s internal and external users. This includes the planning and implementation of enterprise information systems and achieving IT cost efficiencies enterprise wide. • Delivered the technical documentation and Technical Architecture for the replacement of multiple monitoring and management solutions including the management of Nokia tools (NFM-P), Ericsson wireless tools (ENM), Cisco equipment GE JungleMUX (Vistanet). • Delivered the technical documentation and architecture for systems which monitor and catalog configuration files, alerting and performance monitoring for more than 6000 network devices (M&R, NCM, SMARTS). • Architecture of a microwave and mobile radio hertzian frequency management solution (Spectrum-E).
Responsible for providing the architecture for technological solutions for Hydro Québec’s internal and external users for IT solutions. This includes the planning and implementation of enterprise information systems and achieving IT cost efficiencies enterprise-wide; • Delivered the technical documentation and Technical Architecture for a new system (Power Load Prediction) to predict power consumption based on weather forecasts; • Delivered the technical documentation and Technical Architecture for a new system which issues alerts to clients to reduce power consumption based on weather forecasts and the results of the power load prediction tool;
Responsible for all aspects of Informations Technology including the alignment of IT strategy and planning with the company's business objectives, the optimization of information management approaches and the long-term strategic responsibility for the company's IT systems. Responsible for the evaluation and selection of all IT solutions while working directly with multiple vendors and partners. • Coordinated and managed the restructuring of the corporate datacenter including the virtualization of all application, file and print servers, introduction of a 10 GBit network, introduction of a SAN and a new data backup solution. • Reviewed multiple ERP solutions including JDE, SAP, Microsoft AX, Epicor as a replacement for the current solution. • Upgraded the fibre-optic and category 5E cabling for the individual computer devices and uplinks for the two warehouses • Upgraded the VOIP connectivity and servers • Structured the business continuity plan as well as the disaster recovery plan based on a thorough business impact analysis and risk assessment for the head office and satellite offices. • Managed the centralization of corporate print services on a new departmental / corporate solution resulting in a reduction of 70% of the personal printers and cutting the monthly print costs by 45%. Other benefits include the reduction of printing abuses by employees and the introduction of a print management system.