Courtney Yan

Social Media Coordinator, Content Writer & UI/UX Design Student at BCIT

Burnaby, British Columbia, Canada

About

Hello there! I'm Courtney and I'm an interdisciplinary designer specialized in Graphic and UI/UX design. A significant key in design and formation for myself is empathy. I aim to practice and develop this skill as I continuously work towards improving my goals and design professionally. Communication is another key when it comes to design as it is needed for projects and teamwork. My time at BCIT, gave me the experience in UX Research, UI Design, Graphic Design and Interior Design. If you'd like to work with me or to chat, please reach me at my email [email protected]

Experience

  • Digital Marketing Coordinator at Urban Rec
    May 2026 - Present · 2 mos

  • Writer at BCIT Link Magazine
    Sep 2024 - Present · 1 yr 10 mos

    Link Magazine is a free magazine that is produced by students from BCIT's student association. Stories typically features topics that will relate and connect readers to their environment and world. My duties as a Link Writer includes: -Performed thorough research on assigned topics to produce well-informed, reliable, and persuasive content. -Crafted engaging blog narratives to captivate students while effectively conveying the necessary tools and resources. -Authored reviews and educational articles across diverse subject areas to inform and engage readers.

  • Digital Marketing Intern at Popcorn
    May 2025 - Jul 2025 · 3 mos

    Popcorn Media is a local company that specializes in advertising, PR, social media and more. My duties as a Digital Marketing Intern at Popcorn included: -Assist with community management by engaging with followers, responding to DMs/comments, and maintaining a consistent brand voice across Instagram. -Assisted with audit reports for website design -Create and schedule social media content using tools like Trello, including Instagram posts, stories, and reels. -Design social media posts using Canva and Photoshop -Collaborate with the team to capture behind-the-scenes content at client events -Contribute to creative ideation for content planning and TikTok trends. -Create monthly social media calendary and strategy

  • Executive Assistant at Lam Beverages
    Mar 2022 - Feb 2023 · 1 yr

    Lam Beverages is a Canadian and Woman owned business that specializes in Instant Vietnamese Coffee. Duties as an Executive Assistant include: Correspond with customers and other business contacts in a professional manner -Create, design edit, and post content to the Instagram, Facebook, TikTok, Pinterest, and other social media platforms via Canva and Photoshop -Maintain a consistent schedule of social media posts. -Creating and supporting upcoming marketing campaigns Assist in designing typeforms, e-newsletter and email marketing -Provide outstanding sales and client care for our customers, influencers, and brand ambassadors. -Maintain orders through Shopify -Communication with the team via Asana. -Quality Analyst Tester for the website

  • Customer Service Representative at ST. TROPICA
    Jun 2021 - Jun 2022 · 1 yr 1 mo

    ST. TROPICA is an online ecommerce business that specializes in Hair Growth Vitamins and other hair products. They originally started their business selling their coconut oil mask and in stores such as Ulta and Wholefoods. Duties included: Answering incoming e-mails from customers and giving them the best response and information as possible using G-suite -Provide excellent customer service acknowledging customers with a polite and pleasant manner -Engaging with customers through Facebook and Instagram -Creating, refunding and tracking orders though Shopify -Processing returns and shipping labels through Whiplash -Maintaining the Instagram page by creating content and engaging with other users -Creating Instagram Stories and Pictures templates using Photoshop, InDesign and Canva -Editing photos for upcoming Instagram Stories and Pictures -Use of Trello for organization of upcoming Instagram templates and communication