Philadelphia, Pennsylvania, United States
Self-directed and driven Technical Project Manager with a history of comprehensive IT, SaaS, CRM, EMR implementations and DevOps deployments across enterprise operations (including government & academic healthcare systems). Quality assurance and process improvement experience within a complex non-profit hospital system. Demonstrated history of accelerating cycle times for product implementations with scalability in Enterprise SaaS start-up and government environments. As a solutions-focused leader, I help organizations drive customer and/or patient engagement, improve access to programming, and deliver evidence-based solutions by leveraging cloud computing technologies and database systems. My professional journey includes developing and managing quality improvement programs, behavioral health care operations, implementation of product-specific pipelines, consultative engagement with clients for product development & deployment, database integration and migration solutions, as well as providing coaching to colleagues in Lean/Six Sigma, PMP methodologies, and QI science frameworks.
Technical Project Manager of enterprise-wide DevOps/IT initiatives with an impact across the Commonwealth of Pennsylvania’s Department of Corrections and Probation & Parole Board. Working under the State's Public Service Delivery Center's Project Management Office, utilizing the latest PMBOK methodologies and best practices for SDLC projects, complex application deployments, integrations, migrations, and network infrastructure upgrades utilizing both waterfall and/or agile approaches.
Department of Nursing/Patient Care & Clinical Operations
Department of Psychiatry