New York, New York, United States
As a dedicated sales professional, I prioritize understanding and meeting customer needs to drive growth and foster strong, lasting relationships. My success is based on a commitment to active listening and a genuine desire to help others. Throughout my career, I have learned that empathy is key to building trust and collaboration. With a focus on delivering exceptional service, I thrive in dynamic environments where I can connect with clients, dig into their needs, and help them achieve their goals.
Vanta is the leading trust management platform, helping companies automate security and stay compliant as they grow. I partner with customers to align their security strategy to business goals, drive adoption, and make sure their programs accelerate things like audits, sales, and market expansion.
Founding Strategic Account manager with an established history of growing revenue and nurturing client relationships. Managed a U.S. book of business exceeding $3.5 million in ARR, with 45% of clients being Fortune 500 companies. Responsible for upselling, cross-selling, retention, and renewals. Surpassed 2024 and 2023 net retention goal by 15% and 20%, respectively, and consistently exceeded yearly sales quotas by 15%. Reported directly to the CCO and collaborated cross-functionally with Customer Success, Marketing, and Product, to deliver seamless updates to customers, and support strategic go to market campaigns. Key Responsibilities: - Reengaged customers to nurture a lasting relationship through tailored touch points, QBR’s, and working to increase product adoption within the organization. Resulting in 18% average account growth. - Led negotiations with empathy, employing a value-based sales methodology to increase customer value and product stickiness. - Utilized active listening, genuine relationship building, well defined timelines and follow up to create a network of customer advocates, who joined product focus groups and participated in company led events. - As a senior team member, I provided feedback, training, and support for new hires, fostering a collaborative team environment. Awards: 2022 Rising Star : Awarded for exceptional performance in my role, contributions to my team, and dedication to my customer. 2023 Largest Expansion : Awarded for a difficult renewal, that resulted in account growth of 70%. 2024 Largest NRR : Awarded for highest growth to book of business Certification's & Trainings: Sales Assembly Account Manager Certified SIQ Selling Trained MEDDPICC Trained
Actively pursued new business opportunities to position the platform and database using value-based selling and ROI analysis. Developed industry expertise through continuous learning, effectively positioning the product and employing a consultative selling approach to connect with prospective clients. Consistently hit quarterly sales target and quarterly quota. Leveraged my learnings and experience in new business when transitioning to the customer account management role.
Senior Home Advisor 2021 Scotsman Guide Top Women Originator #615/2140 2021 - Scotsman Guide Top Originator #2600/8032
Helped track KPI's for NY Office. Led weekly meeting. Conducted trainings resulting in more streamlined escalation pathways.
Teach English to all age levels. Assist with office and staff duties.