Greater Milwaukee
With 25 years of dedicated human-centered design experience, I've helped to design, build and enhance products in many business sectors, significantly saving users time and driving business growth. As a passionate servant leader and design mentor, I excel in continuous discovery and design thinking, fostering alignment and driving innovation across teams and organizations. My extensive skill set encompasses high fidelity UI design and prototyping, design systems, web accessibility and standards, user research and testing, continuous discovery, wireframing, responsive design, all within agile design and development practices. Proficient in Figma, AI, UXPin, Adobe CC, HTML, and CSS.
I am thrilled to embark on the next step of my UX career journey with Komatsu. I look forward to diving deep into user research and driving design innovations that enhance the acquisition and utilization of Komatsu's impressive machines. These larger-than-life pieces of equipment serve critical roles in mining, forestry, and construction industries.
Leading design thinking and research activities within industries that truly help people and change lives. With Cura OS we captured everyone's insights to create caretaker personas, user journeys, stakeholder maps and the beginnings of a Figma pattern library. With Caris Life Sciences, we created personas for geneticists, pathologists, and other roles through interviews and shadowing. Researched and prototyped for their lab operations and how samples are captured and analyzed. With CRS Temporary Housing, we innovated a streamlined process for getting policy holders into their hotel and temporary homes faster while maintaining an empathetic voice and tone. We accomplished this through interviews, personas, and contextual inquiries.
Always seeking ways to improve and simplify experiences for our Kohl's customers across our omni-channel environments through iterative design and research. Also, always helping to refine the Kohl's Design System through development, testing and ADA compliance.
Conducted Lean UX strategies which includes developing and validating business assumptions, hypotheses and proto-personas. Provide user-centered design assets including testable mockups and prototypes. Coach design and development teams in the lean UX process with team design studios, living style guides, and maintaining the design vision to ensure delightful experiences.
Researched, designed and tested complex user interfaces for federal and state government applications and private business websites. Also responsible for designing brand identities including the Multidimensional Insurance Data Analytics System (MIDAS) for the Center for Consumer Information and Insurance Oversight (CCIIO) of the Centers of Medicare & Medicaid Services (CMS).