Palm Bay, Florida, United States
Experienced Help Desk technician with vast IT experience. Skills include computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration.
Install and maintain 300+ PCs, printers, and monitors for new hospital, enhancing system reliability. Resolve technical issues promptly, reducing downtime and supporting hospital operations. Train medical staff on Windows 8 OS, ensuring efficient use of IT systems. Maintain Excel worksheets for accurate data uploads of BOP and BOW, streamlining operations. Provide patient and staff support, fostering a collaborative IT environment
MBL’s mission is to eradicate suicides around the world, by building strong buddy networks. Simply having a buddy in our corners goes a long way towards mental stability. That friend to listen, that leader to uplift, or that peer to empathize with can change one’s outlook on life. No more being alone during dark times, stuck in our own heads. MBL is all about breaking down the fear of reaching out. The barrier that hinders our comrades from obtaining the help they need in a timely manner. By the year 2025, we have 2 objectives. First, bring suicide rates among veterans down from 19-22 a day, to 13 or less. The second is to increase awareness of this blight that plagues our servicemembers. Everyone deserves a buddy in their corner!
The Angry Vets LLC is all about giving military members a platform to roar as loud as they want. Rather it's through video broadcast or podcast, we're there to support and motivate. #Roar #loud
Guided members through complex data protection options, fostering trust and enhancing their awareness of identity theft protection measures. Managed over 200 membership calls monthly, achieving a customer approval score exceeding 90%, driving loyalty and satisfaction. Partnered with team members to streamline the enrollment process, consistently enrolling 50+ members monthly into various programs.
• Administered Air Force STEM program to over 80 youth monthly while maintaining a 100% retention • Built and managed programs social media sites for more parent and student interactions. • Scheduled, coordinated, marketed, and evaluated activities of youth programs to adhere to Air Force standards.