Conlan Morton-O'Rourke

Team Leader - Software Designer, Developer, and Engineering Manager

New York, New York, United States

About

Building easy-to-use enterprise applications to maximize efficiency and propel growth.

Experience

  • Amazon (New York, New York, United States)
    • Technical Program Manager
      Nov 2025 - Present · 8 mos

      Exceeded Amazon's High Bar three years in a row during performance reviews to attain 'Top Tier' talent recognition. Delivered 65 objectives successfully in 2025 across 10 work streams to build features in application with 4,500 monthly active users. Launched 6 system integrations to support launch of 4 new applications and upgrades to 2 existing integration. Saved $300k annual labor costs from implementation of CI/CD software delivery pipeline, automated self-serve user onboarding, and automated data backups. Executed quarterly system audits to verify system complies with Sarbanes-Oxley financial regulations. Audits successfully approved by external auditors and Amazon Global Realty Vice President. Led joint initiative with Global Financial Regulatory Compliance and Finance teams to improve system security and access controls to mitigate regulatory risk. Co-authored 3YR Product Roadmap with Senior Product Management to propose solutions to three critical data governance problems within application. Improved data quality with cleanup of 40% of data defects in 1 month. Increased test code coverage from approx 30% to over 80% within two quarters. Facilitated 2 software penetration tests and delivered on-time resolution of 200 findings to eliminate vulnerabilities around vertical privilege escalation, unsafe DML, and SOQL injection. Implemented 10+ process improvements for release management, technical design, requirements gathering, customer alignment with new features, bulk data loads, clarification of team member roles and responsibilities, and contingency planning for unexpected departures of critical engineering resources. Provided customer support and communications to partner teams of 20+ system integrations. Oversaw engineering maintenance activities, including regression testing and issue resolution prior to Salesforce releases, quarterly sandbox refreshes, deprecation of tech debt, release of security patches and application hot fixes.

    • Application Engineer II, Global Realty Tech
      Jan 2023 - Nov 2025 · 2 yrs 11 mos

      Managed team of 10 Salesforce developers (on and offshore) to deliver a project management module with capability for user to customize their own view to see specific project milestones, contacts, fields relevant to their workflow. Released on time against highly aggressive timeline. 0 defects identified post-launch. Module comprised 100+ Lightning Web Components (LWC) and delivered in a custom Salesforce Experience Site. Personally designed user interface of all pages in Figma; wrote technical requirements, built and oversaw implementation plan. Module receives 100k monthly page views across 600+ user customized views. Implemented CI/CD Pipeline to automated feature deployment process. Saved $200k+ annual labor costs from new automation. Recognized as DevOps Leader by Gearset. Launched Salesforce Backup application to automate nightly data backup on ~150m records. Saved $20k annual labor costs from replacement of manual process with automated solution. Led 250 hour investigation into potential data loss incident. My investigation found no evidence of data loss and recommended data backup solution to restore user trust in system. Developed Lightning Web Components (LWCs) in project and site details pages, beta mode framework, and data dictionary. Performed maintenance updates on 3 ETL jobs which load data into Salesforce from Redshift using DataNet jobs, AWS AppFlow and S3. Wrote technical interview rubric, led technical interviews, guided HR and recruiting team to 2 successful hires. Implemented new customer support process to reduce average first response time from 90 days to under 24 hours for all new customer requests. Acted as primary point of contact for Salesforce Technical Account Managers; held weekly touchpoints to monitor health and performance of application, identify potential system optimizations and risks, and report and escalate issues.

  • Product Designer & Builder at Skuid
    Jun 2021 - Jan 2023 · 1 yr 8 mos

    Led design and development (as contractor) of V2 of project management application for Amazon’s real estate division. Developed modules for project timeline templates, initiatives tracking, user dashboard, subscriptions, approvals processes, real estate closing checklists, user feedback, V1-V2 data migration utility, and mobile-friendly site scorecard. Won Hackathon at Global Real Estate User Summit with proof-of-concept for self-guided new user onboarding tool.

  • Salesforce Developer & Consultant at Rosetree Solutions
    Jan 2019 - May 2021 · 2 yrs 5 mos

    Developed software solutions for Amazon's (as subcontractor) World Wide Real Estate Project Management application, supporting 3500+ users. Lead architect & developer of Amazon's COVID Response Initiatives Tracker and Construction Update Approval Processes. Worked among team of 20+ architects, developers, and scrummasters to develop and maintain custom software applications which improved coordination and planning within the client’s fulfillment center launch and expansion teams. Solutions were developed utilizing a full application development lifecycle on the Skuid Platform with Salesforce as the primary back-end database.

  • Independent Consultant at Conlan Consulting, LLC
    Sep 2013 - Jan 2019 · 5 yrs 5 mos

    Built easy-to-use enterprise applications to maximize efficiency and propel growth for dozens of non-profit and for-profit clients across many industries. Coordinated 200-300 person fundraising galas for Federation of Protestant Welfare Agencies, Brooklyn Children’s Museum, Global Green, New York Festival of Lights, Inwood House, Tyra Banks T-Zone Foundation.

  • Operations Lead & Co-Founder at Building Beats
    Nov 2012 - May 2015 · 2 yrs 7 mos

    Partnered with Carnegie Hall’s Weill Music Institute on $100k program offering digital music education. Developed and implemented framework for data-driven program assessment educational programs. Established corporate partnerships that generated $25k+ in sponsorships and in-kind gifts. Planned and executed online crowd-funding campaigns raising $20K+. Incorporated organization with New York State, registered with Charities Bureau, obtained IRS 501c3 tax-exempt status. Building Beats is a 501(c) non-profit organization that develops and expands DJ and music programs that teach entrepreneurial, leadership, and life skills to at-risk NYC youth. Watch video below to see how programs run by Building Beats provide students an outlet to develop both creative arts and music education as well as a larger life skills that include entrepreneurship and leadership.