Fairburn, Georgia, United States
Detail-oriented college graduate with a Bachelor of Administration (BBA) in marketing and management with experience in leading, training, and developing successful teams. Consistently exceeded personal and team expectations. Dedicated to provide exceptional member service to diverse populations while upholding standards and meeting company needs.
• Strategize and execute client success plans for iOS App Developers in AMER, driving user acquisition and retention. • Onboard and train developers on leveraging Apple Ads to meet marketing goals effectively. • Develope and implemente business strategies for short and long-term goals with Apple Ads.
•Maintained focus on the improvement of the sales process, working to increase its efficiency. •Assisted in the development and the implementation of new sales strategies and plans. •Developed and qualify leads, driving additional sales opportunities. •Applied market insight to identify and cultivate new clients. •Successfully maintained and expanded a client portfolio, resulting in a 15% increase in policy sales and revenue •Negotiate terms and pricing agreements with clients, ensuring alignment with company objectives and profitability targets. •Identify and prospect new business opportunities through targeted outreach efforts, including cold calling, email campaigns, and networking events. •Utilize various CRM’s such as Zendesk to track and communicate with new and existing clients to ensure 100% satisfaction •Ranked #1 Inside Sales Rep for exceeding sales goals and objectives. •Awarded newcomer of the year for 2023
>Increased fleet year over year by 35% leading the Southeast Region in growth and profitability >Responsible for $700,000 in corporate assets and 22+ employees while overseeing a fleet of 400+ units ensuring effective product development >Rewarded 13+ promotions by leading, guiding, engaging, and providing knowledge to others with coaching models and best practices to establish and maintain relationships >Improved customer satisfaction survey by 15% through effective communication and needs assessment >Exceeded quotes resulting in over $1 Million in sales AWARDS: 100% Retention Leader, 2020- 2021 | Customer Service Leader 2020 – 2021 -Branch Sales Leader, 2022 | Area Sales Leader, 2020-2021 -| Top 5 Assistant Manager, 2020 - 2022
•Develop and implement strategic business plans to achieve company objectives resulting in 13% increase in annual revenue. •Conduct market research to identify trends, opportunities, and competitive threats within the banking industry. •Identify and prospect new business opportunities through targeted outreach efforts, including cold calling, email campaigns, and networking events. •Present banking products and services to prospective clients, highlighting the benefits and value proposition. •Collaborate with internal stakeholders, including branch managers and product specialists, to leverage resources and support business development initiatives. •Track and report on sales activities, pipeline progress, and market developments using CRM software. •Prepare and deliver compelling sales presentations and proposals tailored to the specific needs of potential clients. •Top performer for 2019-2021 •Customer appreciation award, 2020-2021 •Leadership for small teams, 2019