St Augustine, Florida, United States
Innovative Leader with experience in the government, financial services, FinTech and real estate industries Proven results in diverse roles over 20-year military and private sector career. • Strategic Planning & Execution •Project/Program Management • Business Development • Strategic Sourcing • Consulting • Business Transformation • Contract Management • Operations
Senior Reserve Officer, (O5) at the Coast Guard's premier unit, Sector Miami Beach. Responsible for the damily management, training, performance and readiness for 155 reserve members distributed across 5 units in the Miami Beach area of responsibility.
Responsible for strategic planning, program management, and execution of operational priorities for 200-person multi-agency (Federal, State and Local) task force to prepare for, deter and respond to a Caribbean maritime mass-migration. • Managed engagement, policy inputs, exercise planning and integration of 200+ task force personnel across 25 collaborating agencies. No loss of effectiveness with extensive remote work during COVID pandemic. • Leveraged geospatial and operational intelligence to analyze and assess the threat potential of significant regional instability caused by the assassination of the Haitian President, Cuban unrest, and significant earthquake in Haiti. • Conducted strategic planning, operations, and intelligence briefings to executive level leadership (Flag Officers and SES agency representatives) and taskforce stakeholders representing the whole of government.
Program director for Coast Guard's largest fleet of maritime assets totaling >$300 million of assets. Expertly managed all phases of project from Requirements to Testing & Evaluation to Deployment. Expertly engaged with DoD and other government partners to manage scope, schedule and budget for projects; routinely delivered end product on schedule and on budget. • Responsible for platform requirements, asset replacement strategy, procurement, testing, evaluation, and selection of $300MM in surface assets. Partnered with multiple federal, state, foreign agencies to deliver product. • Managed the replacement of largest group of assets in inventory: 500 assets, $250MM contract value. Regularly briefed executive level leadership on complex program; delivered product $15MM under budget and on schedule. • Rescued doomed federal contract and identified strategic partner to adopt original contract. Delivered final product to required specifications with marginal cost increases and minimal delays; saved $20MM in obligated funds.
Responsible for all client engagement, operations and business development for a high-touch, innovative, technology focused employee benefits startup firm. Actively pursuing new employer partners in the below 100 and 100-1000 employee space where leaders recognize the strategic value that a robust employee benefits package provides to employers and employees alike. We help employers break out of the "one size fits all" national carrier model that has historically delivered 10-15% cost increases year over year. We show employers how they can achieve greater employee satisfaction and create value from their employee benefits program. • Managed all aspects of start-up consulting firm; increased revenue from $100k to $500k/year in 6 months. • Initiated key partnerships with technology, data mining and analytics firms to develop a focused list of prospective clients based on company demographics and desired geographic area in a rapidly growing market.
Endless Summer Realty has earned the top spot in St Johns County for the past 3 years with over $165 million in sales in 2019. As the Chief Operating Officer, Colin was responsible for managing a 60 person sales team and all staff employees, creating policies and procedures to increase operational effectiveness, minimize operating risks, and increasing business profitability through expansion into new markets and increase sales team productivity.
Led diverse virtual team to execute global “shift to digital self-service” technology transformation over a 5-year period. • Program lead for the Asia-Pacific region, responsible for delivering a $185MM (30%) gross reduction in operating expenses through the delivery of strategic technological programs and a shift to digital first delivery model. • Coordinated efforts of global technology, operations, and business resources to identify and execute on high value expense reduction initiatives; engaged senior executives to overcome roadblocks and deliver expected results. • Oversight of business process outsourcing and automation initiative responsible for transforming operating model for $153MM of outsourced contracts. Delivered $25MM in annual savings & process efficiencies in 18-months. Operations Manager, Citi Global Consumer Bank (2012 - 2013) • Drafted/delivered plan to consolidate redundant customer call centers; created single Center of Excellence reducing expenses by $2.5MM annually and significantly improved customer service for two core product lines. • Effectively managed department of 200+ employees across three locations including overseas contractors.