Coline Herné

Chief Marketing Officer (CMO) | Forbes Top 100 Marketing Directors | Scaling Tech, FinTech, Fashion & Beauty | ex-Uber, Satispay, L’Oréal | CDMO

Italy

About

MARKETING & GROWTH EXECUTIVE | FORBES TOP 100 MARKETING LEADERS 2025 Marketing leader with 16 years of experience across global industry leaders (L’Oréal) and high-growth tech companies (Uber, Satispay). I specialize in scaling Consumer & B2B businesses in complex, high-speed environments through a holistic approach that bridges brand equity and performance excellence. CORE IMPACT ► 360° MARKETING LEADERSHIP Managed multidisciplinary teams of up to 50 people across Brand, Media, PR, CRM, and Performance Marketing. ► STRATEGIC TRANSFORMATION I transform uncertainty into clarity through strategy, processes, and people leadership. ► SCALING GROWTH Tripled user base ( 2M → 6M ) and scaled a new B2B business line from zero to €300M transacted volume in 24 months. ► EXECUTIVE LEADERSHIP As a C-suite executive, I focus on execution excellence, organizational roadmaps, AI introduction, and cultural evolution. Business leader at heart: data-driven, business-first, and deeply human. I value strong culture and collaboration as the ultimate lever for growth.

Experience

  • Chief Marketing officer at Satispay
    Jan 2022 - Jan 2026 · 4 yrs 1 mo

  • Head of Marketing Kappa Europe & Head of Marketing K-Way, Superga, Sebago Italy at BasicNet SpA
    May 2019 - Jan 2022 · 2 yrs 9 mos

  • Uber (2 yrs 6 mos)
    • Senior Marketing Manager | Italy - Southwest Europe
      Mar 2018 - May 2019 · 1 yr 3 mos

      > Responsible for Uber Rides business in Italy (Riders, rides, reputation and social media kpis and all related metrics - forecasting, targeting and results) > Definition and execution of the overall brand strategy and marketing plan > Management of marketing budget (Media, Digital, Promotions, etc) > Marketing team management > Cross functional relationships (Ops Team, Central teams, Regional teams, etc) > Southwest marketing lead on key international projects (Research and Insights, Social Media and Brand Campaigns)

    • Marketing Manager Lead | Italy
      Dec 2016 - May 2019 · 2 yrs 6 mos

      > Strategy to improve Brand reputation in the most efficient and effective way with limited budget and resources > Definition of a consumer data-based marketing plan with focus on Social Media Plan rebuilding, Business Development, Integrated Campaigns > Marketing team management > Crisis management

  • L'Oréal (5 yrs 9 mos)
    • Group Marketing Manager | L'Oréal Professionnel
      Sep 2015 - Dec 2016 · 1 yr 4 mos

      > Creation and implementation of national Haircolour strategy to boost segment’s growth (+6% TO ’16)  and enlarge distribution (+200 pos ’16) coordinating with Commercial and Education teams > Responsible of a +1.5Mio€ yearly budget dedicated to promotional BTL & ATL activities, commercial campaigns and digital communication > Group Marketing Team management

    • Senior Product Manager | Redken
      Apr 2014 - Aug 2015 · 1 yr 5 mos

      > Managing 4 product lines covering more than 10 sub brands and hundreds of products, with a product range impacting on more than 50% of the total revenues of the Brand. > Responsible of the budget to be managed for promotional BTL activities, commercial campaigns, digital communication and street guerilla events. > Five promotional campaigns and 2 consumers events developed in 6 months. > Creation and implementation of local Haircolour strategy to reach the global goals of the brand by working straight to Commercial and Education directors. > Used to work in a fast-moving working environment combining both analytical and creative skills. > Creation and implementation of commercial, promotional, trade marketing and consumer communication plan for both pillar products and launches  > Support and continuous interactions in developing social media plans and in keeping in contact with the customers

    • Sales Consultant
      Dec 2013 - Mar 2014 · 4 mos

      > Commercial negotiations with over 70 points of sale growing turnover by +25% > Conquest new salons to the brand enlarging by 20 the distribution

  • Junior Consultant at Eurogroup Consulting
    Jul 2010 - May 2011 · 11 mos

    Clients: Casino Group, Société Générale - Conduct company members interviews to create synthesis and analysis reports - Design organization change plans and lead employees workshops in team