Glasgow, Scotland, United Kingdom
Business Analyst with several years of experience within Higher Education. Previously a Senior Applications Consultant, with over 19 years of experience for a multi-national Information Technology services and consulting corporation, including Software Developer, Business Analyst and Change & Release Manager roles, for Utilities and Public Sector clients. • Responsibilities within applications support, development (working through the full change life cycle), on-site business analysis & consultancy, and lead analyst & senior test analyst roles. • Proven to be a dependable and dedicated worker, with excellent technical and analytical ability, a thorough and methodical approach, with attention to detail, focused on delivery to a high quality standard. • Valuable skills, including excellent interpersonal, problem solving and decision making expertise, very strong collaborative skills, able to work as part of a team or autonomously, and ITIL & Lean methodology experience. • Proficient professional knowledge includes: Data Analysis, System Analysis, Requirements Definition, Functional Design, Technical Design, Program Specification, Unit Testing, System Integration Testing. • Technology skills include: Oracle SQL*Plus, Oracle PL/SQL, Oracle Forms, Oracle Application Express (APEX), Oracle E-Business Suite (EBS), Oracle Enterprise Manager (OEM), Oracle JDeveloper, Oracle SOA Suite, Oracle Weblogic, UNIX, plus use of MS Teams, SharePoint, Confluence, Jira, SQL Developer, SQL Server Management Studio & SITS Client.
Business Analyst in Information Services on Oracle's PeopleSoft Campus Solutions. Main focus on gathering and documenting Business requirements for Student Records system projects and changes, identifying and defining solutions, data analysis, plus maintenance of an Integration Catalogue and documentation templates – liaising with Business, development, and other stakeholders.
• Business Analyst on a Student Information Management System project to replace core Student Records Systems with Tribal's SITS Vision. • Main focus on gathering and documenting Business requirements for systems integrations, data migrations and reports, identifying and defining data mappings (from source system to target system), data analysis and data configuration, Academic Model design & set up, plus maintenance of the Integration Catalogue and documentation templates – liaising with Business, development, 3rd party suppliers and other stakeholders. • Involved across the delivery of all of the project’s release implementations: Admissions, Curriculum Management, Student Registration & Finance, and Assessment & Progression, Graduation & Awards.
In January 1998, I joined Capgemini, a multi-national Information Technology services and consulting corporation. During my time at Capgemini I developed a wide range of valuable technical & personal skills and proficient working knowledge & experience. I had responsibilities within applications support, development, and on-site client business analysis & consultancy. At various stages I worked as a Support Analyst, Senior Test Analyst, Senior Software Developer, Lead Analyst, Senior Business Analyst, and Change & Release Manager. My roles have included working with stakeholders to elicit requirements (via teleconferences, workshops, interviews, document analysis, user observation), organising and managing delivery of changes, scheduling releases through environments and ensuring that approved changes progressed successfully to completion. I chaired weekly CAB (Change Advisory Board) meetings with the client, worked closely with them to agree priorities and timescales, provided regular progress updates, worked through the full development life cycle, adhering to processes and defined standards. I've worked on analysis, design and testing, and have also acted as a subject matter expert, providing assistance and guidance to other team members on technical and process areas. I have proven to be a dependable and dedicated worker, with excellent technical and analytical ability, a thorough and methodical approach, with attention to detail, focused on delivery to a high quality standard. I have good interpersonal and communication skills, problem solving and decision making expertise, strong collaborative skills, able to work as part of a team or autonomously. Clients and roles:- Local Government (London Councils): Change / Release Manager & Support Analyst ScottishPower: Senior Business Analyst, Applications Consultant, Lead Analyst, Consultant Analyst, Senior Application Analyst, Software Developer Crown Office and Procurator Fiscal Service: Senior Test Analyst