Colin T.

Strategic Partnerships | Digital Transformation | Customer Experience | Virtual Team Leadership

United Kingdom

About

I work with strategic partners to deliver digital change that improves customer and colleague experiences. My focus is on bringing together people, technology and commercial objectives, leading virtual teams across organisations to deliver meaningful transformation. I enjoy simplifying complexity, building trusted relationships and turning strategy into practical outcomes. My interests include digital transformation, customer experience and strategic partnerships.

Experience

  • Legal & General ()
    • Account Relationship Manager
      Jan 2014 - Present · 12 yrs 7 mos

      I manage strategic partnerships, leading collaborative digital transformation initiatives that improve customer journeys and deliver shared business outcomes. My role focuses on building trusted relationships, aligning cross-functional teams and turning strategy into practical change.

    • Specialist Relationship Manager
      Jul 2013 - Dec 2013 · 6 mos

      Developed and managed relationships with financial advisers across the UK, supporting the use of investment, retirement and protection solutions. The role focused on building trusted partnerships, understanding client needs and influencing outcomes through collaboration, insight and long-term relationship management.

    • Protection Development Manager
      Jan 2010 - Jun 2013 · 3 yrs 6 mos

      Developed and managed relationships with independent financial advisers across Scotland, promoting family and business protection solutions through trusted partnerships and market insight. Worked closely with advisers to understand their clients’ needs and support better protection outcomes.