Greater Tokyo Area
A UX and market researcher focused on technology and games, with a strong interest in player behavior and digital experiences. I regularly lead in-depth research sessions, drawing on my participation in national gaming tournaments to build strong rapport and unlock more authentic conversations with participants. With deep understanding of both the Japanese and US markets, I enjoy working in open, challenging environments and am always open to thoughtful conversations and new perspectives.
• Selected as lead moderator for confidential global gaming and entertainment research projects. • Moderated 300+ sessions across online, offline, in-home, and playtest environments in both English and Japanese. • Directly requested by leading companies to moderate critical player insight studies across Japan and internationally. • Managed and delivered qualitative research projects exceeding $100,000 in value, maintaining flawless client communication and execution. • Founded and grew CarterJMRN’s specialized Gaming Research team, expanding company capabilities into new verticals. • Led moderation across diverse respondent profiles, including casual players, core gamers, esports athletes, and developers. • Continuously integrate evolving gaming trends and esports culture insights into moderation techniques and reporting.
• Managed and optimized the company's telecommunication infrastructure, ensuring uninterrupted connectivity for clients across various regions. • Collaborated with a team of engineers to design and implement state-of-the-art communication systems tailored to client requirements. • Designed and launched the company's official website, enhancing brand visibility and providing a user-friendly platform for clients to access our services and support. • Conducted regular system audits, identified potential vulnerabilities, and led initiatives for timely upgrades and maintenance. • Trained new team members on the technical and operational aspects of our telecommunications solutions, fostering a culture of continuous learning and expertise. • Played a pivotal role in securing and retaining major corporate accounts by presenting bespoke telecom solutions that catered to their unique needs. • Spearheaded the research and deployment of VoIP systems, achieving significant cost savings and enhanced call quality for our clients. • Actively participated in industry conferences and workshops, staying updated with the latest technological advancements in the telecommunications sector.