Langley, British Columbia, Canada
I am a project and operations professional focused on delivering complex initiatives by aligning stakeholders, managing execution, and driving structured outcomes from concept through launch. My background combines field project coordination, multi-site operational leadership, and venture development. I have supported large-scale well completion projects in high-pressure field environments while also leading operational teams exceeding 125 staff across multiple locations. These roles required strong schedule management, stakeholder coordination, and disciplined execution in environments where safety, timing, and operational continuity are critical. Beyond traditional roles, I have also led the development and launch of new ventures from the ground up. As the founder of 7Minute Pro, I designed and launched a digital training program including curriculum architecture, production coordination, platform configuration, and commercialization. I am currently leading development of Immersion Pacific, a premium home fragrance brand involving product development, supplier sourcing, capital planning, and full go-to-market execution. Across these experiences I have developed strong capabilities in: • project planning and milestone management • cross-functional stakeholder coordination • vendor and contractor management • operational launch and site readiness • budget oversight and cost control • process improvement and risk mitigation I am currently completing PMP certification preparation through the British Columbia Institute of Technology while also pursuing a B.A. in Interior Design and real estate licensing studies. My long-term focus is contributing to project leadership within construction, development, and operations-focused environments where structured planning and disciplined execution drive successful outcomes.
•Supported execution of large-scale well completion projects by coordinating field operations, equipment mobilization, crew scheduling, and interdependent task sequencing to maintain project timeline and operational readiness •Managed daily scheduling, equipment mobilization, crew alignment, and interdependent task sequencing to ensure safe and efficient project progression and decommissioning. •Acted as liaison between engineering teams, site supervisors, equipment operations, and logistics partners to maintain operational continuity and resolve real-time issues. •Identified and mitigated operational risks in high-pressure, safety-critical environments, adhering strictly to regulatory and safety standards. •Supported mobilization and demobilization planning, ensuring equipment readiness, documentation accuracy, and site compliance during transitions. •Contributed to continuous process improvement efforts by identifying workflow inefficiencies and recommending procedural adjustments.
•Defined scope and execution roadmap for launch of a 65-SKU premium home fragrance line across 20 core scent profiles, targeting June 2026 market entry. •Invested and managed development capital, overseeing cost modeling, margin analysis and phased capital allocation to support projected year 1 revenue of $100k+. •Conducted 100+ product formulation tests and prototype iterations to refine performance standards, quality benchmarks, and supplier specifications prior to commercialization. •Sourced, vetted, and negotiated with 6 domestic Canadian suppliers for raw materials, packaging and production components, establishing quality control criteria and production timelines. •Built detailed milestone plans and launch sequencing using structured project planning tools, coordinated product development, e-commerce configuration (65 SKUs built in Shopify), and go-to-market readiness.
•Defined scope and execution plan for development and launch of a 10-module digital training program (60 total lessons, 3.5 hours of content), bringing concept to market in 9 months. •Led end-to-end project delivery including curriculum architecture, content production, platform configuration (whop), pricing strategy ($147), and commercialization. •Managed cross-functional contractors including video editors, animators, voice actors, social media managers, and virtual assistants to deliver production milestones on schedule. •Developed 20+ supplementary digital assets including workbooks, operational templates, training manuals, and incentive systems to expand product ecosystem and increase lifetime customer value. •Built and scaled digital distribution infrastructure, actively expanding to Kajabi to support additional revenue streams and platform scalability.
•Coordinate cross-functional resources during high-volume service periods, aligning staffing, workflow, and operational priorities to maintain performance targets with an overall team of 80+ members. •Provide real-time issue resolution and risk mitigation, ensuring continuity of operations and adherence to brand and compliance standards. •Oversee daily operational controls including financial reconciliation, system accuracy, and procedural compliance to protect revenue integrity. •Support member of a leadership team 10+ managers with execution of operational initiatives, process adjustments and performance improvement efforts. •Communicate shifting priorities and performance expectations to ensure alignment across teams and smooth operational transitions.
• Directed multi-site operational performance across two corporate locations, overseeing revenue accountability, compliance standards, and team leadership for 25+ direct reports. • Analyzed sales trends and performance targets, implementing innovative strategies that increased profitability, strengthened brand presence, and reinforced team accountability. • Monitored operational risks, emerging trends, and compliance issues, proactively investigating and resolving matters to ensure seamless day-to-day execution. • Managed accurate and timely payroll processing, ROEs, and severance calculations for 130+ employees, ensuring compliance with corporate and regulatory requirements. • Interpreted financial and operational reports, rapidly developing corrective action plans and refining policies and procedures to prevent recurring issues. • Led employee relations and disciplinary processes with a balanced, empathetic approach, ensuring respectful and legally sound separation when required. • Championed community engagement initiatives by organizing 10 annual charity golf tournaments and promoting local hockey season ticket sales to expand regional brand visibility. • Planned and executed multi-site operational initiatives by defining scope, milestones, and success metrics to ensure on-time, on-budget delivery across two corporate locations. • Coordinated cross-functional stakeholders (corporate leadership, HR, finance, marketing, and operations teams) to align priorities, manage dependencies, and resolve execution risks.
•Optimized daily restaurant operations by aligning staffing, sales execution, and service standards to consistently meet defined service and service and performance standards. •Coordinated multiple operational initiatives simultaneously, demonstrating strong prioritization and execution under tight timelines and evolving COVID-19 protocols. •Ensured full compliance with Food Safe regulations, successfully executing menu launches and operational procedure rollouts through effective staff training. •Managed operational improvement projects from initiation through completion, balancing timelines, staffing resources, and service-level expectations. •Identified and mitigated operational risks related to staffing, supply chain constraints, and regulatory changes, escalating issues and adjusting plans as needed.
•Recruited, onboarded, and developed high-performing teams, including training and preparing the Assistant Manager to successfully assume the General Manager role. •Designed operational structures and performance-tracking systems during new location openings, authoring role-specific training manuals with clear expectations and measurable goals. •Cultivated a collaborative, high-accountability culture that strengthened employee engagement, resolved guest and staff concerns, and maximized productivity. •Prepared and delivered accurate financial reporting while consistently meeting or exceeding budgetary targets. •Maintained labour cost and overall financial control management, and facilitated pre-shift meetings to align teams on performance, service standards, and daily priorities.