Barcelona, Catalonia, Spain
Trained in code & self-taught in design, for more than 10 years building digital products for people and companies from the small to huge ones. With the products I shipped, I impacted the lives of millions of people by simplifying their financial lives, streamlining efficient and humane customer support, scaling some of Brazil's largest e-commerces, and fostering urban cycling making cities more liveable and sustainable. More than anything, I'm a builder - I'm passionate about executing ideas and seeing them become real things. Many of the personal projects I've built remain active, and they have garnered recognition from notable platforms including Le Monde, ArchDaily, Morning Brew, and Dense Discovery. For future projects I'm interested mainly in working on Urban Mobility & Geospatial (maps), sustentability, no-code, developer tools and Design Systems (thank you, but I had enough of Fintechs for now!)
Responsible for researching, designing and shipping improvements and new features in both desktop and mobile web (React + Typescript + GraphQL). Design Engineers at Ashby help bridge design and code, tackling the most complex challenges and owning the Design System to create patterns and components that allow Engineers to ship faster and with higher quality. Ashby's is an all-in-one recruiting platform powering growth for ambitious customers such as OpenAI, Deel, Notion, Shopify, Cursor, Reddit and Linear.
• End-to-end UX design for the new Revolut-branded ATMs, leveraging modern web technologies to modernise one of banking’s oldest touchpoints and allowing users to withdraw and deposit money, dispense cards and much more. I've helped set the foundations for a brand new medium for the company by leveraging design patterns from both Web and Mobile worlds. Work included also designing the whole Backoffice experience for managing ATMs. Launched in Spain, with future expansion plans in Europe. • Designer on the CX team, working with products such as the CRM, internal ticket system, CX insights, and other internal technical products. Designed features to improve how users can design complex ticket layouts for solving CX tasks and redesigned core components based on user feedback • Designed a new Design System with custom styles and components optimized for user productivity in web power tools such as the CRM and backoffices. • Collaborated with Global Hire team building the Backoffice for a remote hiring platform product. • Collaborated with POS team designing improvements for the product.
• Designed from end-to-end Additional Cards, the first social product of Nubank, enabling customers to extend their credit purchase power to loved ones. I've collaborated in all stages, from research to prototyping and monitoring user feedbacks and metrics after launch. Lift of 25% in customer's average purchase volume and over 450,000 cards requested. • Designed from end-to-end the Credit Card automatic debit feature, one of the most requested features which increased customer NPS by 2.6% and average account balance by 1.5%. • Collaborated on the Social Design Sprint cross-team task force, one of the top strategic drivers for the company. This initiative is impacting the whole company's roadmap, and was presented in forums including the CPO and VPs of Product and Design.
• Lead designer of the CX Platform. I built a design vision by researching and prioritizing user needs of CX agents, engineers and developers, connecting them with the business results of enhancing the productivity and quality of the company's award-winning customer support.
VTEX is building the future of global commerce with the biggest e-commerce platform in Latin America, a product that thousands of users depend on every day to run their businesses. • Redesigned Promotions Admin, improving the experience of the biggest e-commerce stores of Brazil to manage prices and campaigns of their immense product catalogs. I simplified a complex product to reduce user errors and to enable it to scale without damaging the user experience. • I've led a cross-functional task force that built the company's Design System to help scale and improve consistency in the craft of a growing design team, which went from 3 to 20+. I contributed with both design, API and development of React components.
• Responsible for understanding problems, ideating and sketching wireframes in Web and Mobile (Android + iOS) for Enterprise, the biggest car-rental in the world. The workflow involved presenting solutions to the client every week and collaborating with an international team of designers and developers in an agile environment. • Other contributions involved design and development for various clients of digital innovation projects, such as a collaborative jukebox tablet app and a music player app that distorts your music if you're driving too fast. • Designed and developed the first Careers website for Isobar.
• Front-end developer on the digital overhaul project of Enterprise Rent-A-Car, the largest car-rental company in the world. Collaborated daily with international teams using the latest web technologies such as React to implement new features and fix bugs meeting Web Accessibility AA standards with the mentoring of The Paciello Group, the biggest authority in the subject. • As one of the first employees of the new Porto Alegre office, I'm proud to have contributed to the great office culture. I was a founding member of the Dev Relations team, which contributed to promoting events such as Hackathons and Lightning Talks, contributing to knowledge sharing across teams and roles.