Lake Oswego, Oregon, United States
Versatile software technology executive accomplished in launching compelling Cloud products, stimulating organizational maturity, and engaging stakeholders methodically. Tenacious in cultivating thriving teams that deliver eagerly embraced customer solutions. 15+ years executive leadership with profit & loss responsibility for software development, product management, and process improvement. Influencer and motivator of engineers, creatives, planners, offshore teams, business stakeholders, and peer executives. Founder of two bootstrapped startups. MBA, MS CS&E, BSEE
Senior product development executive spearheading Cloud cyber-security product launches serving healthcare, financial services, enterprise, public sector and app developers markets. Additionally, chartered to extend the life of company’s legacy multi-tenant Cloud/SaaS SDX (Secure Data Exchange) platform. • Drove development of cloud and mobility products connecting enterprise services, mobile, web apps, and desktop which is DataMotion’s primary revenue source. • Enhanced team effectiveness by 20% by introducing suitable Agile methodologies to department workflows. • Produced new product offering Direct messaging ecosystem integrated into Secure Data Exchange Platform satisfying ONC regulatory standards and HIE Governance Framework. Resulted in entry into the $50M Direct messaging marketplace, 100% HISP interoperability and accreditation from ENHAC, Drummond, and DirectTrust. • Launched Certificate Authority competency to manage organization, individual, and patient X509 certificates. Resulted in $3M annual operational savings per 100K block of new users onboarded, and certificate accreditation in both DirectTrust and Blue Button Direct Messaging communities. • Delivered new APIs for provisioning, administration, and gateway, including REST secure messaging, allowing entry into the global API security market. • Institutionalized software practices including SOLID, dependency injection, testable code, messaging, classic design principles, and security reviews. Resulted in regulatory accreditation, attraction of preferred engineers, and improved retention (average of 4 years in a shrinking labor market and below median salaries). • Monitored coding against and testing for OWASP Top 10 and CWE/SANS Top 25 security vulnerabilities and common programming errors utilizing both static code analysis and dynamic PEN testing. Resulted in a security-conscious culture and acquisition of customers with risk management policies requiring quantified software security analysis.
Leadership team executive of national executive coaching company managing all information technology resources and operations. Launched new technology products for external clients. Developed applications to enable internal clients. Spurred inter-department process efficiency, and spoke into the overall business strategy. • Upon arrival, there was no role for driving cross-organizational initiatives for technology or systems processes. My efforts resulted in: the creation of a new department; the analysis and implementation of cross-functional processes; build-out of a data center and establishment of an applications development, QA, and 24x7 help desk organization. • Developed client-facing SaaS application for client partners purchasing our intellectual property to make use of coaching within their organization. Created numerous web services in the architecture of this application. • Developed smart client application Champion Tools as part of a branding strategy. The app stimulated increased customer participation and was designed for cross-platform, online and offline use. • Researched, selected, and deployed third-party web-based CRM application. Massively extended the application to reinvent coach and commission management. Additionally extended to adjust sales, marketing, and centralized communication functions to the exact needs of every department and process in the enterprise. Reduced administrative FTE loads by 33% company-wide. • Integrated event management system using web services into the CRM’s opportunity and sales management functions, resulting in a highly successful customer experience of a newly integrated end-end process. • Spearheaded design, development, deployment and support of SQL Server databases • Founded Technology stakeholders’ team comprised of department managers and other key influencers to design and adjust a technology roadmap on a regular basis. Delivery of the roadmap was incorporated into my MBOs, averaging 91% success.
Spearheaded engineering development and client-facing deployment of applications. Developed lightweight processes and advanced organizational development for e-health marketing company resulting in predictable bi-weekly release cycles with extremely low latent defects. Launched new mobile prescription writing product. • Launched prescription writing application for both Palm and wireless PocketPC after project could not be delivered by two previous Directors of Handheld Development. Partnered with product management to sharpen requirements, performed gap analysis on current state to targeted release state, investigated root cause of previous launch failures, and implemented systemic improvements. Received management of PDA development organization as result and delivered new product line into the company’s portfolio. Ultimately led team of 14 engineers and DBAs. • Improved system performance by 40% on average based on 35 test points in business logic, middle ware and database schema design and tuning, leading to increased customer satisfaction. • Integrated, stabilized, and expanded an acquired e-commerce systems producing (as of December 2008) $50M in annual revenue.