Claudio Ferreira M.ISP

Key Account Manager UK International • Building Strategic Partnerships • Sales Leadership • Personal Growth • Brazilian Living in the UK

Stevenage, England, United Kingdom

About

I help professionals and salespeople grow their careers through strategic communication, emotional intelligence, and personal branding. For the last decade, my career has been built on one core belief: Success in business comes down to how well you understand people. I’ve spent 11 years in the UK building relationships across multiple industries, from manufacturing and engineering to corporate key account management. Before that, I served as a helicopter engineer in the Brazilian Army, an experience that shaped my discipline, responsibility, and calmness under pressure. Today, I manage a portfolio of major corporate clients, focusing on: ✔ Strategic communication ✔ Emotional intelligence in sales ✔ High‑value relationship management ✔ Helping teams simplify complex supply chains ✔ Leading conversations that build trust and long-term partnerships What drives me isn’t products, it’s people. I love understanding how organisations work, what they value, and how I can make their lives easier by bringing clarity, structure, and genuine human connection to every interaction. Outside of work, I’m a husband, a father of two, a lifelong fitness enthusiast, and a Brazilian Jiu‑Jitsu black belt. Fitness, discipline, and resilience aren’t hobbies for me; they’re the foundation of how I show up every day. If you’re interested in sales, communication, leadership, emotional intelligence, or personal branding… You’ll find all of that in my content. Let’s connect. I’m always happy to talk, learn, and help where I can.

Experience

  • Lyreco UK and Ireland ()
    • Corporate Key Account Manager UK International
      Oct 2025 - Present · 10 mos

      As a Key Account Manager UK International, I partner with global organisations to deliver workplace solutions that improve efficiency, sustainability, and employee experience. My role focuses on: • Managing strategic international accounts with complex needs • Building long‑term relationships based on trust and consistent delivery • Identifying opportunities for optimisation and cost‑saving • Leading negotiations and aligning multi‑country stakeholders • Ensuring service excellence across all touchpoints • Representing Lyreco’s commitment to sustainability and customer‑centricity I work closely with clients to understand their challenges, anticipate their needs, and deliver solutions that create measurable impact across their operations. Key Achievements: • Manage and grow a portfolio of accounts strategically, ensuring consistent delivery of value and operational excellence across multiple countries. • Lead high‑level negotiations that strengthen long‑term partnerships and secure sustainable revenue growth. • Collaborate with cross‑functional teams to design tailored solutions that improve client efficiency, reduce costs, and support sustainability goals. • Build strong relationships with senior stakeholders, becoming a trusted advisor through proactive communication and strategic insight. • Drive continuous improvement by identifying opportunities, optimising processes, and ensuring seamless service delivery for all clients. Through a combination of strategic account leadership, commercial insight, and a relationship‑first approach, I help my clients streamline operations, reduce complexity, and achieve measurable improvements in productivity and sustainability. My focus is always on long‑term partnership growth and delivering value that truly matters.

    • Senior Sales Executive
      Mar 2022 - Sep 2025 · 3 yrs 7 mos

      Lyreco is a worldwide distributor of office supplies and work place services and more.

    • Business Development Executive at Lyreco UK and Ireland
      Mar 2022 - Mar 2023 · 1 yr 1 mo

  • Recruitment Consultant at Redline Group - Specialist Recruitment for Technology & Electronics Companies
    Jul 2021 - Feb 2022 · 8 mos

  • Sales Representative at American Express
    Apr 2021 - Jul 2021 · 4 mos

  • Business Development Manager at KOHLICO BRANDS UK LTD
    Mar 2014 - Feb 2021 · 7 yrs

  • Public Relations Specialist at Self-Employed
    Aug 2010 - Nov 2013 · 3 yrs 4 mos