Claudia Slabaugh

Customer Service Manager | Former Corporate Merchandising Specialist | Passionate about Enhancing Customer Experiences

Greater Cleveland

About

Experience

  • Customer Service Manager at Petitti Garden Centers
    Oct 2024 - Feb 2026 · 1 yr 5 mos

  • Buying Operations Coordinator- Outdoor at Arhaus
    Apr 2024 - Sep 2024 · 6 mos

  • Front of House Supervisor at Luna Bakery & Cafe
    Sep 2023 - Apr 2024 · 8 mos

    I worked as a supervisor for Luna. This role consisted of working as a line cook, a barista, assisting customers and making recommendations for baked goods. Additionally, I was in charge of opening and closing the store, coordinating breaks with staff, entering data into spreadsheets, and assisting with any issues that may arise during a shift.

  • Marketing CO-OP at Sherwin-Williams
    Oct 2022 - Mar 2023 · 6 mos

    During my time with Sherwin-Williams on the Commercial Marketing Team, I conducted end-user insight research, formulated comprehensive research reports, and meticulously analyzed competitive product portfolios to optimize SW's offerings. Moreover, I developed field communications tailored for over 6,000 recipients spanning multiple countries, leveraging Transperfect for non-English speaking audiences when required. By the culmination of my CO-OP experience, I had expanded my support across both the Residential Repaint and Commercial Segments at Sherwin-Williams.

  • Management and Sales Intern at Sherwin-Williams
    Jun 2022 - Aug 2022 · 3 mos

    During my internship at Sherwin-Williams in Berea, OH, I proactively generated and cultivated leads, contributing to sales expansion and the establishment of new commercial accounts. Leveraging my product expertise, I tailored recommendations to align with individual project requirements. Moreover, I collaborated with a team of seven, securing a victory in a marketing pitch competition, surpassing 20 regional teams from the Midwest.