Claudia Ng

Senior Ad Operations Specialist at Hong Kong Economic Times

Hong Kong SAR

About

- 8+ years experiences in digital marketing and client servicing - A quick learner with keen eye to details and able to accomplish in multi-tasking and work under pressure

Experience

  • Hong Kong Economic Times (Full-time · 4 yrs 11 mos)
    • Senior Ad Operations Specialist
      Apr 2023 - Present · 3 yrs 3 mos

    • Ad Operations Specialist
      Aug 2021 - Apr 2023 · 1 yr 9 mos

  • OpenRice.com (9 yrs 9 mos)
    • Project Executive - Business Development & Project
      Apr 2015 - Apr 2021 · 6 yrs 1 mo

      - Responsible to monitor the system schedule to ensure timely roll out of digital marketing campaigns in quality and accuracy - Analyze and evaluate the ad traffic to improve conversions and performance - Initiate and implement digital marketing programs including eDM, mobile app and website - Work closely with internal and external parties to develop and execute the campaign - Provide support and suggestion to clients to improve customer satisfaction - Develop and maintain good relationship with clients and media agencies

    • Account Executive - Restaurant
      Aug 2011 - Apr 2015 · 3 yrs 9 mos

      - Responsible to design and manage the restaurant page from company website - Conduct service call to maintain active user accounts, to identify client’s business needs and ensure high quality service delivery - Provide system training to the new join clients - Coordinate execution of marketing promotions - Develop and maintain good relationship with clients

  • Temporary Clerk at Greyland Trading Ltd.
    Mar 2011 - May 2011 · 3 mos

    - Perform clerical support to merchandising team - Provide ad-hoc duties assigned by managers

  • Part-time Sales at MINOSHE Lingerie Store
    Jan 2009 - Jan 2011 · 2 yrs 1 mo