Claudia Kozma Kaplan

Chief Brand Officer, Raffles Hotels & Resorts and Fairmont Hotels & Resorts

New York, New York, United States

About

Global and dynamic C-level executive with expertise in ultra-luxury brands and consumers. Experience in strategy development and multi-platform execution across diverse international markets. A background which spans all aspects of marketing, i.e. brand management, positioning, partnerships, digital, public relations, advertising, CRM, loyalty marketing, internal communications and event planning. Multi-lingual and highly skilled in building the highest level brand image, while effectively adapting to cultural differences. Recognized leader in revitalizing heritage luxury fashion and hospitality brands through authentic storytelling, transformative creativity, and integrated customer-centric strategies that drive brand equity, loyalty, and growth.

Experience

  • Chief Brand Officer Raffles & Fairmont Hotels and Resorts at Fairmont Hotels & Resorts
    Jan 2025 - Present · 1 yr 6 mos

  • Raffles Hotels & Resorts (Full-time · 3 yrs)
    • Chief Brand Officer
      Jan 2025 - Present · 1 yr 6 mos

    • Senior Vice President & Global Head of Brand
      Jul 2023 - Jan 2025 · 1 yr 7 mos

  • Director and Secretary of Board of Directors at The Luxury Education Foundation
    Sep 2024 - Present · 1 yr 10 mos

  • Senior Vice President of Communications & Marketing at Loro Piana
    Jan 2021 - Jun 2022 · 1 yr 6 mos

  • Senior Vice President, Global Head of Marketing & Communications at kate spade new york
    Jan 2018 - Dec 2020 · 3 yrs