Greater Philadelphia
{{ Hello.World }} my name is Claudia. I began my career journey by earning a Bachelor of Hospitality degree from Kean University. Following my graduation, I became a theme park expert, gaining invaluable experience over eight years at five different theme parks, including Walt Disney World and Universal Studios. My passion for change eventually led me to transition from my exciting career in theme parks to becoming a flight attendant. I started my flying career with Spirit Airlines, where I discovered my love for problem-solving and developing my leadership skills. Although I enjoyed my time as a flight attendant, I felt that something was missing. As a lifelong learner, I found myself increasingly interested in the world of Human Resources. I returned to the company where I began my career and have since grown into my current role as a Human Resources Coordinator, supporting employee relations, operations, and team engagement.
Had the privilege of flying military members and VIP guests to various international locations. During these flights, the main responsibilities was stocking inventory, serving meals to passengers, and greeting them warmly. Additionally, gained knowledge in first aid and learned how to perform emergency procedures.
Passengers were flown to various cities in the United States, Colombia, Honduras, and Mexico. As a Lead Flight Attendant, responsibilities included managing the cabin crew and serving as the primary point of communication with pilots and gate agents. Snacks and drinks were provided to passengers for a fee. Valuable skills in performing first aid and handling emergency procedures were also acquired.
As an attraction host, the majority of time was spent entertaining groups of 20 to 30 guests with light-hearted puns. During these ten-minute cruises, passenger safety was ensured through excellent driving skills and maintaining communication with managers via walkie-talkies. Assistance was provided by managing queues, helping passengers board the ride, and offering a warm welcome.
Guests were greeted upon entering the theme park and assisted with biometric system issues. Working on the Hogwarts Express, which connects the two parks, enabled the provision of an interactive and unique experience for all guests boarding the ride and entering the new park. Training included selling tickets, limited tickets, and annual passes, resolving ticketing issues, handling cash transactions, and assisting managers in their absence.