Barcelona, Catalonia, Spain
Professional with multicultural universitary education, with international and global experience in different areas and departments of company. Business development, service management, financial analysis, customer service, supplier management, sales processes, pre-sales. Logistics planning and procurement teams. Management of online marketing, social media, email marketing, SEO, SEM, launching new campaigns, online campaigns. Writing skills for the different social networks and blogs web company, web analytics. Strategic business planning in companies of services, manufacture of products and financial sector. Proficient in Windows / Microsoft Office Word, Excel, SAP, ARO, AS400,A3 Organizational capacity, of resolution of problems and to distribute tasks and to assign responsibilities. Experience in development of strategies in the medium and long term. I am very motivated and capablly of realizing multiple priorities under pressure and the responsibilities of the work. Search for a challenging position that allows me to show my personal and professional commitment to develop my skills and ability to integrate and adapt to the new company and their teams working full time.
* Planning, implementation and control of the efficient flow and storage of goods, services and related information from origin to consumption, ensuring alignment with customer requirements. * Development and optimization of logistics solutions for international transport of goods across Spain, Europe (Portugal, France, Italy, Germany) and the UK. * Material Requirements Planning (MRP) using ERP systems, ensuring supply continuity and coordination with procurement. * Development of production planning based on sales forecasts, historical data and safety stock analysis. * Coordination with warehouse, distribution and purchasing departments to ensure operational efficiency and manufacturing schedules. * Transport management and negotiation across land, air, rail and sea. * Incident resolution, complaint management and invoice control.
* Management of orders, delivery notes, transport orders and invoicing processes. * Customer service support and resolution of operational incidents. * Documentation control and logistics administrative tasks. * Coordination of transport operations and payments management. * Direct contact with suppliers for order tracking, issue resolution and coordination of deliveries. * Support in invoice processing and basic billing control. * Support in warehouse operations and logistics flow optimization.
National and International Customer Service. Preparation of offers, orders, delivery notes, invoices, returns. Management transport invoices, customers database management in the SAP system, customer service and support for commercial team
Participation in a project at Paris office - France Order management, sample management, preparation orders, shipments, loading orders. Invoices, returns and credits. AS400-Excelente knowledge of Microsoft Office
- Logistics and administrative organization and participation in United States International Fair Coverings 2018 (Atlanta) and Coverings 2019 (Orlando) - Negotiation with suppliers - Coordinate export logistics, negotiate quotes for transport. - Resolve incidents (transport, deliveries, documents , etc.) - Stock control and purchasing requirements.
Manage client requirements, content in social networks and control budgets. Analyze database and performance indicators. Participate in fairs and workshops. Achievements: Increased by 60% the level of followers through social media, (Twiter, Instagram, Facebook and corporate website)