Claire Morrow, CPHR

People & Culture Leader at Circuit Stream

Calgary, Alberta, Canada

About

Circuit Stream is a leader in future technology skills training and learning content. We offer world-class educational services for teen and adult learners with a focus on the skills needed to leverage emerging technology. Find out more about our courses or apply to join our team at https://circuitstream.com

Experience

  • People and Culture Manager at Circuit Stream
    Apr 2022 - Present · 4 yrs 3 mos

    - Manage concurrent end-to-end recruitment processes. - Research and implement best practice and country-compliant processes for recruitment, selection and onboarding of employees and contractors in multiple countries. - Support employees to identify training opportunities in line with their development plans, compile, and track progress. - Create and implement Leadership Development program for new people managers. - Manage, administer, analyze and coach leaders using DISC methodology through Thomas International, Personal Profile Analysis (PPA) tool. - Develop and implement Job Leveling Framework, career paths and standardized job descriptions. - Utilize salary benchmarking data to define fair and competitive remuneration for current and future roles. - Work closely with Legal team to ensure compliance with provincial employment and labour standards. - Provide informed analysis of key people risks and advise Co-founders on appropriate mitigation strategies and actions. - Develop, implement, and update key people policies and procedures via the Employee Handbook. - Design, lead and analyze people research, including engagement surveys, 360o performance reviews and exit interviews. - Organize initiatives and events that foster communication, ownership, and engagement. - Develop organizational change strategies and communication for reorganization planning.

  • Human Resources Director at Clariba
    Jun 2010 - Apr 2022 · 11 yrs 11 mos

    - Recruited talented digital transformation professionals to join our growing team of SAP Business Analytics, Software Engineering and IT Project Management professionals in Barcelona, Madrid, Dubai, Doha and Istanbul. - Managed organization-wide Recruitment pipelines and Performance & Goals modules in SAP SuccessFactors. - Managed, administered, analyzed and coached leaders using DISC methodology through Thomas International, Personal Profile Analysis (PPA) tool. - Developed and led Talent Management Program initiatives such as Objective Plans, Training & Certification, Culture Surveys, Annual Performance Reviews, Compensation & Benefits, Wellness Program, Leadership Development and Succession Planning. - Maintained the TalentLMS training system to address learning and on-boarding requirements. - Provided proactive HR business advice and support to the Managing Director and Senior Management. - Advised on local labour laws, contract topics and labour relations risks for 6 countries. - Developed and managed the global HR & Administration budget. - Managed a team of 2 HR and Admin employees remotely in Barcelona.

  • Marketing & HR Specialist at ClearPeaks
    Apr 2008 - Jun 2010 · 2 yrs 3 mos

    - Supported Managing Directors with the recruitment of Business Intelligence consultants - Coordinated employee events and quarterly employee newsletter - Coordinated overhaul of the company Web site and migration of pages into new content management system, launched Twitter and LinkedIn company pages and initiated social media plan. - Developed marketing campaigns in coordination with our technology partners

  • Communications Advisor at City of Calgary
    Dec 2006 - Jun 2007 · 7 mos

    - Developed a marketing communications plan for the annual Property Assessment notification cycle - Managed the advertising campaign for the 2007 Property Assessment notification - Coordinated media relations, including press conferences, media kits and interviews - Wrote speeches and briefing notes for Director and Deputy Directors - Coordinated Assessment information packages for the Mayor and Members of the Legislative Assembly - Edited and published monthly employee newsletter for 150 employees - Helped to launch new Employee Engagement initiative for health and wellness and Employee of the Month program in Assessment Business Unit and coordinated special events for reward and recognition programs

  • Health Communications Manager at Alberta Cancer Board
    Dec 2000 - Nov 2006 · 6 yrs

    - Developed an annual work plan and budget for the Health Communications Unit and managed two employees - Coordinated communication plans to support the implementation and publicity of health promotion initiatives - Initiated communication audits to assess employee satisfaction with internal communication processes - Developed and edited content for health promotion resources (reports, newsletters, brochures, displays, etc.) - Managed timelines, contracts, production and dissemination of all resources - Assisted with the organization of workshops and special events - Coordinated content for several pages of the Alberta Cancer Board Web Site