Bracknell, England, United Kingdom
I am an HR professional continuously learning and developing new skills in order to become an efficient and effective HR practitioner. In my most recent roles I have worked closely with Managers by providing advice and support in order to deliver consistency, fairness and business goals. I am a highly self-motivated individual, approachable and enjoy new challenges, I like exploring new innovative ways of doing things that benefit the business and its employees I have a keen interest in employee engagement, employee relations, employment law, and organisational and employee development. I have completed the CIPD Level 7 Diploma in Human Resources Management covering the following modules: Managing in a Strategic Context Managing for Results Managing for Competitive Advantage Managing and Leading People People Resourcing Performance Management & Development Employment Law Employee Relations Learning & Development Specialties: HR Administration, On-boarding and off-boarding, contracts, offer letters, organising & conducting HR Inductions, performance management, dispute resolution, legislation, and advising employees and management upon company policies, procedures and employment law.
• Coached and supported Retail & Head Office leaders on HR policies/procedures/legal compliance • Provided timely advice and support to line managers up to medium risk/complexity on ER issues such as: disciplinaries, probationary issues, short & long-term absence (including capability dismissals), performance management, AWOL and Lateness cases • Maintained accurate up to date records and documentation relating to cases being managed through to conclusion • Supported managers with invite and conclusion letters and questioning techniques for fact finding investigations • Established strong working relationships with other departments within the people team to develop understanding of the business priorities • Identified trends in cases for the ER Manager so that an insight is provided to managers and relevant training can be provided and policy recommendations communicated • Designed and was ready to deliver ER training upon effective investigations and had exposure to work on other planned projects • Delivered effective employee relations advice and support via telephone and face to face communication
• Keep conference and client files up to date using local database and notify all relevant teams • Chase unreturned booking forms/confirm final details and numbers one week prior to the event • Liaise with all departments to advise of client requirements/queries • Show prospective clients around the venue for conferences, weddings, bereavements • Assist with 2 wedding fayres per year liaising with prospective bride and grooms • Responsible for administration of the Estates function including weekly H&S checks, Daily Facility Reports, HR filing, record keeping, risk assessments and COSHH. • Responsible for scheduling and diary management of the H&S contractor role
HR ADMINISTRATION • Prepared contracts of employment for Apodi employees and external clients • Produced internal job adverts for one external client • Coordinated the new starter, probation, promotion, transfers and leavers processes • Maintained the holiday and sickness records • Provided administrative support in regards to appraisals and salary review process • Provided daily support to the HR Director and HR manager by filtering calls, typing letters, reports, presentations, and diary management • Coordinated the Onboarding process, presented HR benefits, Holiday and Sickness procedures • Coordinated the administration of pension, life insurance, private medical and childcare vouchers • Produced management information including labour turnover, sickness, salary analysis and exit interview reports • Assisted in coordinating Assessment Centres • Assisted in the promotion and launch of the new HR Database system (Youmanage) and provided training to employees • Produced employee and manager user guides for the HR database system • Produced a user guide for the client SAP HR Database for other HR coordinators • Assisted in the launch of the new Pension Auto Enrolment scheme and administered the relevant paperwork on a monthly basis. HR DATABASE • Ensured all data entry is all accurate and up to date • Responsible for dealing with queries related to the HR database • Responsible for producing HR database reports monthly and on an ad-hoc basis PAYROLL • Collated and coordinated monthly payroll information and ensured payroll input was provided to the finance team in the agreed format and deadlines • Ensured that client payroll related activities were undertaken in accordance with their specific requirements