Bukit Mertajam, Penang, Malaysia
An Information Technology Professional with a background in the application of technologies in the area of Manufacturing, Customer Service, F&B and Sales and Marketing. Worked for a Fortune 500 company and have extensive experience in High Volume Manufacturing Execution Systems (MES), Customer Call Center and Global Shared Services. Strengthen in maintaining, sustaining and bring the existing business to the next level by applying 1. Systematic Business Process Improvement methodology 2. Data Analytics and leverage Data Based Decision Making 3. Systematic Quality Control and Change Management to ensure stability and standardization of SOP 4. Scientific model and Art in managing and developing high performance team.