United States
I'm passionate about improving the way teams work. Whether it's optimizing processes, leading cross-functional programs, or using data to support better decisions, I enjoy solving problems that make a real difference. I believe the best results come from collaboration, curiosity, and a willingness to keep learning and improving every day.
Led cross-functional programs that supported business operations and strategic initiatives across multiple teams. Partnered closely with engineering, product, customer success, and business stakeholders to align priorities, improve collaboration, and ensure projects were delivered efficiently. Focused on identifying process improvements, removing operational bottlenecks, and building scalable workflows that enabled teams to work more effectively. Regularly monitored program progress, managed risks, and communicated updates to leadership to keep initiatives on track. One of the most rewarding parts of the role was bringing people together to solve complex problems and helping teams stay aligned while working toward shared goals in a fast-paced, collaborative environment.
Supported business operations and program initiatives across multiple teams, helping improve processes, streamline workflows, and ensure projects moved forward effectively. Worked closely with cross-functional teams including sales, product, finance, and operations to identify challenges, develop solutions, and improve overall business efficiency. Managed program timelines, tracked key performance indicators, and provided insights to support better decision-making. Enjoyed working in a fast-paced environment where collaboration and adaptability were essential. Built strong relationships with stakeholders and contributed to creating scalable processes that supported team growth and business goals.
Supported day to day operational performance for Expedia's online travel platform by analyzing booking data, monitoring KPIs, and identifying opportunities to improve efficiency. Collaborated with customer service, product, and supplier partners to resolve operational issues, streamline workflows, and enhance the overall customer experience. Produced recurring reports, conducted root cause analysis, and delivered data-driven insights to support business decisions and continuous process improvement.