Calgary, Alberta, Canada
Cindy is relentlessly curious about the intersection of your “why” and the data-driven decisions that change people, places, cultures, and industries. Her decade-long tenure in technology within the energy sector gives her insights into the ongoing and evolving challenges and strategies needed to fuel the future. She is passionate about storytelling as a way to bridge technology and meaningful change. As a seasoned professional, effective at connecting ideas with strategy, revenue and execution, adept at the application of strategic planning to drive digital transformation in the search for unrivaled customer experiences, she relies on understanding how technology informs and applies to a business’s mission. She embraces new solutions across infrastructure, applications and data strategies. Her background with large tech companies gave her global perspective into capital projects and industrial optimization, where she helped envision, design, and implement digital transformation. Her on-going enthusiasm for frank conversations about data and action-oriented approach delivers results. She has an unrelenting focus on achieving greater business value through authoritative analysis, interpretation and opinion to support and guide executive management and business partners in order to derive value from existing and future digital technologies. She is a backcountry enthusiast who skis and mountain bikes with her hair on fire, an aspiring alpinist, life-long athlete, Ironman and XTerra athlete, a coach and mentor for basketball, cycling, careers and life inspirations, and a charming mother to teenage daughters. She pursues joy.
Strategic leader: Designed and led strategic engagements across a multi-million dollar billed and annual consumed revenue business that grew in the Energy vertical. Ranked for pipeline creation, driving opportunity generation aligned to customer priorities and Microsoft’s AI and cloud strategy. Championed pipeline hygiene and forecasting rigour with cross-functional teams to improve conversion velocity and forecast accuracy. Team Development: Orchestrated cross-functional teams across geographies to bring our customers the brightest and best minds and resources. Empower individuals through a culture of curiosity, inclusion and continuous learning. Seek inclusive collaboration with every discussion. Mentor emerging talent and learn from the best. Customer and Partner Engagement: Bring a customer-first lens to every discussion, earning the trust of c-suite executives, team members, and partners. Develop trusted relationships with partners on every opportunity to nurture an ecosystem that builds momentum and success. Project Management: Successfully orchestrated projects to initiate, plan, execute, evaluate, and monitor the deployment of no-code, low-code, and pro-code AI and AgenticAI with enterprise customers. Required extensive team collaboration, customer engagement and culture management, and nimble problem-solving to take advantage of a rapidly evolving market.
Orchestrator: Crafted and facilitated capital budget planning process for technology across 11 business units for 3-5-7 year timelines; incorporated market analysis, vendor engagement and partner relationship management, initiative planning and critical analysis across businesses for macro perspective. Critical thinking: Identified technology gaps and applied quantitative and qualitative analysis in conjunction with cross-functional stakeholders to formulate recommendations and insights to identify underlying technology aligned to business outcomes, capabilities, cost optimizations, operational transformations and improved revenue streams. People Leader: Led, set strategic direction and managed performance of the Business Relationship Management Team (BRM), and associated functions and processes. Designed a resource allocation matrix and rubric. Culture Builder: Within 90 days, assessed, designed and implemented a BRM practice, including a QBR cadence, a rubric and KPIs, and engagement processes within a matrix organization of business analysts, enterprise architects, and project managers.
Honoured to work with the world's brightest minds to deliver on Google's mission: to organize the world's information and make it universally accessible and useful. My favourite question for customers: "I can't believe I can't do ______ today!" - and helping them to solve it using enterprise grade cloud infrastructure, unmatched security capabilities, and world-class analytics, machine learning, and AI. Results: +35% year-over-year growth of Google Cloud and Google Products - specialist in oil & gas accounts and digital natives - focus on data-driven outcomes for transformation. Customer Advocate: Relentless focus on customer priorities, transformation, business value and service to achieve new capabilities, cost optimizations, operational transformation, and improved revenue streams. Leadership: Tenured team leader with a bias to action; foster a culture of openness that elevates innovation, collaboration and engagement to achieve elevated standards and productivity. Collaborator: Thrive while creating, building, and deploying teams to solve customer-focused business challenges, leading in uncertain times both in-person and virtually.
Proven business knowledge and success: Successful Client Executive for blue-chip corporate global entity with an acute ability to deliver both strategic and tactical success to derive value from existing and future digital technologies. Balance the development and delivery of innovative solutions and emerging thought-leadership within the constraints of a corporate bureaucracy. Significant contributor for key projects associated with growth drivers such as customer experience, digital transformation, industry-specific solutions, and data science. Manage and deliver balanced budgets and profitable projects while ensuring reliable flow of persistent revenue. Adaptable business professional: Skilled at developing new markets and opportunities for emerging technologies such as digital, Blockchain, mobile strategies, asset management, supply chain and logistics, robotics, data science, predictive analytics, and more, while also balancing traditional revenue streams. Extensive Network of Relationships: Extensive network of industry relationships at the Director, C-suite, and EVP level at a global oil and gas super-major, as well as with Calgary-based companies; identified and allocated resources to integrate diverse teams and differentiate requirements from capabilities; an acute ability to interpret and convert scenarios into actions. Culture-builder: High emotional intelligence, critical and creative thinker, complex problem-solver, and an ability to perform under extreme pressure and stress; skilled at working with local teams and within a globally integrated matrix account structure.
• Cultivate client relationships • Identify client opportunities • Integrate IBM across client landscape • Share IBM strategies • Deep Industry knowledge • Apply client industry insights and solutions • Deliver client satisfaction • Leverage new technology insights with client • Identify, build and deliver IBM solution team • Trusted advisor to connect client to greater IBM team
• Represent the Brand • Strategy and Development • Align with Client Imperatives • Comprehensive account plans • Consultative selling
Responsible for strategy and execution of program for 300 women mountain bikers in Calgary area; engage, nurture and support volunteers; manage financial operations; develop and maintain sponsor relationships.