Chun Kit Wong

Immigration Case Manager | Quality Assurance

Toronto, Ontario, Canada

About

Experience

  • Case Manager at Pacston
    Oct 2024 - Present · 1 yr 9 mos

    -Review passport and visa documents -Organize and prepare client materials efficiently for submission to USCIS -Assign, edit, and refine legal and technical documents -Coordinate and monitor package shipments

  • Simulation Racing Club Attendant at Simzone Club Inc.
    Sep 2023 - Feb 2025 · 1 yr 6 mos

    - Provide exceptional customer service by assisting clients in operating simulation car racing machines, offering guidance and support for an optimal experience. - Build and maintain computers and simulation machines to ensure smooth daily operations. - Design promotional posters and maintain the club’s website, Instagram, and YouTube channels remotely.

  • School Bus Driver at Stock Transportation
    Sep 2024 - Oct 2024 · 2 mos

    - Safely transported students with special education needs to and from school daily - Operated independently with strong time management and adherence to route schedules. - Maintained a clean and organized vehicle to promote a supportive environment for young passengers. - Demonstrated patience, empathy, and strong communication while working closely with parents and school staff to support individual student needs.

  • Hong Kong Examinations and Assessment Authority (HKEAA) 香港考試及評核局 (考評局) (Hong Kong SAR · On-site)
    • Assistant Officer
      Sep 2018 - Jul 2022 · 3 yrs 11 mos

      - Managed administrative duties for examination planning and oversaw multiple examination centers. - Coordinated examination operations, efficiently addressing irregularities and handling complaints. - Supervised and guided temporary warehouse staff to ensure smooth operations. - Orchestrated the requisition and timely delivery of examination materials. - Maintained and updated a database of schools and examiners. - Engaged with school representatives to encourage participation in voluntary research tests.

    • Temporary Administrative Assistant
      Mar 2018 - Aug 2018 · 6 mos

      - Delivered computer technical support and front-line counter services. - Managed customer inquiries via hot-line efficiently.