Clara Chua

Clinical & Health Informatics (NGEMR) | Epic Cogito Certified | PMP®

Singapore, Singapore

About

Working at the intersection of the New Generation Electronic Medical Records (NGEMR), analytics, and clinical workflows, I am currently developing hands-on Epic Cogito report build capabilities, translating operational and clinical needs into actionable insights while strengthening technical skills. My background spans NGEMR go-live and post-go-live governance, informatics network enablement, and institution-wide reporting and optimisation initiatives, combining domain understanding and stakeholder translation to improve systems, workflows, and decision-making.

Experience

  • Tan Tock Seng Hospital (4 yrs 9 mos)
    • Senior Clinical Informatics Analyst
      Feb 2026 - Present · 6 mos

      ➢ Develop institution-wide reporting capabilities utilising Epic Cogito functionalities. ➢ Empower users to self-service existing data models and reports, enhancing data accessibility. ➢ Translate operational and clinical needs into actionable reports, driving informed decision-making. ➢ Advocate for structured clinical documentation, improving data quality, reportability, and long-term informatics capability.

    • Assistant Manager
      Jul 2023 - Jan 2026 · 2 yrs 7 mos

      ➢ Ran structured improvement sprints to surface user issues, develop prioritised backlogs, and deliver system and workflow optimisations ➢ Evaluated service and change requests to ensure clear requirements, sound business justification, and prioritisation readiness ➢ Planned and facilitated monthly NGEMR optimisation and knowledge-sharing sessions to support adoption and continuous improvement ➢ Led AI and GenAI capability building and enablement initiatives, serving as secretariat to the institutional AI workgroup

    • Senior Executive
      Nov 2021 - Jun 2023 · 1 yr 8 mos

      ➢ Supported institution-wide NGEMR go-live change management, contributing to readiness planning and execution ➢ Provided secretariat support for go-live governance and readiness forums, including documentation, issue tracking, and follow-ups ➢ Established post-live governance processes, including Change Request and Operational Service Request workflows ➢ Established an institution-wide Health Informatics Network, enabling cross-departmental engagement to drive NGEMR adoption and optimisation

  • Nanyang Technological University Cultural Activities Club (NTU CAC) (4 yrs)
    • Chief Business Manager, Arts From The Heart Committee (Special Project)
      Aug 2020 - Jul 2021 · 1 yr

      ➢ Led a team of 5 in the procurement of sponsorships, corporate donations and collaboration opportunities ➢ Strategically initiated and proposed plans for conversion of physical carnival to virtual festival ➢ Garnered over 200 workshop signups and raised $7.6k in donations ➢ Piloted and managed the day-to-day aspect of an e-commerce store to support fundraising + Awarded CAC Meritorious Club Award (Club)

    • Secretary, Arts From The Heart Committee (Special Project)
      Aug 2019 - Jul 2020 · 1 yr

      ➢ Coordinated end-to-end administrative planning for events leading up to the annual fundraising carnival ➢ Managed coordination of over 90 members and volunteers for programme execution

    • Logistics Officer, Business Committee (Support)
      Aug 2019 - Jul 2020 · 1 yr

      ➢ Oversaw logistical arrangements and procurement coordination for sponsored items. ➢ Led planning, administration, and distribution of 500 student exam welfare packs + Awarded CAC Outstanding Club Award (Club) + Awarded CAC Outstanding Performance Award (Individual)

  • Science Educator (STEM Inc) at Science Centre Singapore
    Jan 2021 - Jun 2021 · 6 mos

    ➢ Converted STEM programmes for online delivery, redesigning content and facilitation for virtual engagement. ➢ Hosted a virtual ASEAN camp with 100+ participants, including the planning and facilitation of virtual team-bonding activities.

  • Financial Assistant at Temasek Polytechnic
    Jan 2017 - Jul 2017 · 7 mos

    Supported the Bursary Programme under the Financial Assistance Scheme in the assessment of submitted applications and followed through from application to endorsement.