Singapore
-Effectively ensured a quality service and pleasant stay for the hotel guests. -Provided prompt, professional guidance to an average of 80-100 hotel guests per day with regards to directions, shuttle bus services and any check- in or check- out issues.
-Performed with high efficiency in handling calls from the public regarding enquiries on their CPF accounts. -Facilitated and provided professional service to public enquiries on relevant schemes such as Workfare Income Supplement and GST Offset Package and helped them obtain the rightful amount should there be any discrepancies.