Mannheim, Baden-Württemberg, Germany
Profound experiences in the sector of Healthcare/Pharma and Information Systems. Very good understanding of business processes. Veeva CRM Administrator, Certified Salesforce Service Cloud Consultant, Prince2 Practitioner, ITIL Foundation.
• Team Lead for up to 8 professionals (Project Managers, Junior, Regular and Senior Consultants). • Account Management for existing customers. • Support in pre-sales activities for new customers. • Project management. • Further development of team, organization and processes.
• Streamline salesforce guidelines and systems use. • Measure sales performance and trigger improvement activities. • Requirements Management & Project Roadmap development in cooperation with HQ Europe • Project Management and rollouts. • Incentive Compensation Plan. • Data analysis, reporting, forecasting and user training.
• Requirements Management & Project Roadmap development in collaboration with HQ Europe • Project Management and rollouts. • Data analysis, reporting, data quality. • User training.