Atlanta Metropolitan Area
My career has a pattern: seeking complex, arduous circumstances; then mapping the structures, frameworks, and operational patterns that transform the environment into something more valuable than the sum of its parts. At NCR Voyix, that meant governing identity and access across a multi-tenant, multi-region platform supporting billions of monthly transactions — fine-grained permissions, least-privilege enforcement, and onboarding orchestration for customers, partners and internal teams at scale. At Bridgevine, it meant rebuilding delivery capacity from the ground up as well as re-architecting. At Triton Digital, it meant serving as the technical voice who turned ambiguous enterprise requirements into winning pre-sales proposals for national brands. The domain shifts. The instinct doesn't. I'm also just genuinely interested in data. The Johns Hopkins data science coursework wasn't career strategy — it was curiosity about how structure lives inside numbers. I bring 15+ years of enterprise technology leadership across IAM, platform modernization, solution architecture, DevSecOps, and AI workflow governance. I hold a USPTO patent on access-control optimization. I think carefully about how communication scales — asynchronously, transparently, repeatably. If you're building something that needs both strategic clarity and execution discipline, that's where I do my best work.
Led strategic platform transformation across a multi-tenant, multi-region API ecosystem supporting billions of monthly transactions — governing identity and access, fine-grained permissions, and platform scale simultaneously. Core focus areas: • Identity & Access Management: Directed multi-region migration of legacy users to JIT-created, email-verified accounts. Designed and operationalized least-privilege and fine-grained permissions governance for machine-to-machine accounts across multiple tenants and regions. Recognized in USPTO Patent #12021899 on access-control optimization and enterprise platform governance. • Platform Execution: Led a portfolio of six concurrent strategic transformation initiatives — Online Portals, Identity Management, Customer Onboarding, Partner Onboarding, and API Product Standardization — coordinating across global teams and cross-functional managers without direct authority over every stakeholder. Infrastructure Modernization: Directed migrations from AWS to GCP, Jenkins to Harness, and custom API Gateway to Apigee X. Platform volume scaling by 10X for traffic in the billions of transactions per month. • AI Workflow Governance: Introduced AI-assisted engineering workflows and designed structured frameworks for output consistency and repeatability at enterprise scale.
Initial cloud enablement implementation of retail point of sale systems with API Platform, focusing on menu delivery and online ordering of quick-service food items, with major East Coast Quick Service Restaurant Chain and Nationally recognized food delivery service brand.
Owned end-to-end product management for an address-based eCommerce platform supporting online and call center sales of bundled telecommunications services for major partners including AT&T and DIRECTV. • Managed a dual-channel commerce architecture — full online buy flow and call center fallback portal — processing up to 3 million API calls monthly across a multi-partner ecosystem. • Supported dual pricing models: real-time API passthrough for select partners and configurable price override capability for others, reflecting the commercial structure of each partner relationship. • Improved end-to-end buy flow quality rate from 95% to 99% — reducing order failure across both digital and assisted channels. Increased overall delivery capacity 2.5x through process redesign and operational improvements.
Served as the technical voice in enterprise pre-sales motions for SaaS solutions, including cloud-based email platforms, content management systems, and digital contesting services. • Led discovery, requirements definition, and solution scoping for national programs across major accounts including CBS, JWT, USMC, and Dr. Pepper Snapple Group — engaging both executive sponsors and technical stakeholders throughout the sales cycle. • Partnered with sales teams to define solution architecture, scope engagements, and drive technical wins across complex multi-stakeholder enterprise deals. • Owned the technical relationship from pre-sales through delivery, ensuring continuity of solution intent across the full customer engagement lifecycle.
Matching type 1 diabetes volunteers with newly diagnosed families for phone outreach to foster community and increase quality of life for those living with this incurable, life threatening condition in Georgia.