Zurich, Zurich, Switzerland
Experienced manager in strategy development and implementation with focus on digitalization efforts and business transformation enabled by IT. Deep expertise in strategy, consulting, program & project management and change management gained through 30+ transformation projects within LGT Capital Partners, Credit Suisse and Accenture over the last 15 years. Highly motivated self- starter with educational background in software development and business studies.
- Leading the evolution of digital client onboarding tools and workflows for International Wealth Management (IWM) Front Office on both strategic and tactical level - Defined the new IWM client onboarding and workflow target model and user experience together with senior decision makers from all front business areas and managed corresponding delivery budget
- Developed and successfully deployed global target model to consolidate multi-source investment content, personalize and distribute to Clients and Relationship Managers globally (e.g., integration into Advisory Process, Investment Products and Online and Mobile Banking) - Led the committee responsible for integrating investment content across all client-facing applications, including managing the cross-divisional syndication process
Technical Project Manager with focus on core transformations in the financial industry. Selected engagements include: - defined and implemented a new target operating model of a credit card production and personalization interface (embossing, card carrier, definition of a managed service for plastics, paper and marketing material supply, credit card certification process) - supported the implementation of new client data confidentiality (CDC) strategy at a major swiss bank - implementation and roll-out of a new reporting solution with focus on marketing campaigns