Christophe WEST

Associate Director – Complex Program Mangement | Cloud Transformation (AWS/Azure) | Digital Workplace | DevOps | PgMP | AI/GenAI for Program Delivery

Paris, Île-de-France, France

About

I am an Associate Director in Complex Program Management, with 30+ years of experience leading large‑scale IT transformation programs for global organisations, including CAC40 leaders and international enterprises in transport, finance, energy, insurance, telecom and aeronautics. My expertise covers: ✔ Cloud Transformation (AWS, Azure, IBM Cloud) – multi‑year migrations, application modernization, large datacenter transitions ✔ Digital Workplace for >30,000 users – Windows 11, M365, Intune/SCCM, global HelpDesk deployment ✔ DevOps, automation and infrastructure optimisation ✔ Generative AI & Agentic AI integration – improving delivery performance, decision‑making, workflow automation and PMO governance ✔ Agile & hybrid program governance (SAFe, Scrum, Kanban) I am recognised for my ability to: - drive strategic programs, - manage international, multi‑disciplinary teams, - secure delivery of complex, high‑risk initiatives, - reduce IT TCO, accelerate ROI, and deliver measurable business value. Passionate about building high‑performing teams and designing robust IT solutions that support business growth, operational excellence and innovation. 📩 Open to collaboration, advisory roles, and executive program leadership missions.

Experience

  • Associate Director, Complex Program Management at Kyndryl
    Nov 2021 - Present · 4 yrs 8 mos

    Main mission: Leading governance and execution of complex, multi‑country IT programs across Cloud, Digital Workplace, infrastructure modernization and global support services, for a major player in Shipping and Logistics. Key Achievements: - Coordination of the Global Workplace Program for 34,000 users (160 countries): Windows 11, Intune migration, printing modernization, M365 data governance. - Deployment of a global IT HelpDesk for 34,000 users – Program, global rollout including Philippines operations. - Transition of Kyndryl global services, including COE for 35 specialists, architects, PMO, and network operations. - AWS Cloud migration of 50 applications / 500 servers, leading a 36‑person team, program.

  • Executive Project Manager at IBM
    Jun 2001 - Oct 2021 · 20 yrs 5 mos

    Delivered major transformation programs in Cloud, ToIP, infrastructure, security, and large‑scale IT modernization for key accounts in finance, telecom, industry, and public sector. Key Achievements: - BNP Paribas – Cloud orchestrator redesign for 24,000 VMs. - Allianz / AGF – Cloud consolidation of 300 applications / 1,200 servers across Europe – 50 migrations waves. - EDF – National deployment of Cisco ToIP (70,000 lines / 300 sites). - SNCF – Centralized video protection storage serving 8,300 cameras. - Boursorama – Front Office Cloud migration across FR/DE/ES (800 VMs). - Manpower / AVEM / Crédit Agricole – Move to Cloud, datacenters and mainframe.

  • Project Director at Sycomore - Airbus Group
    May 1996 - May 2001 · 5 yrs 1 mo

    Deployment of Tivoli systems administration solutions at enterprise scale across banking, industry and retail. Key Achievements - Managed team of 13 for multinational Tivoli architecture & deployment (France, Spain, Portugal). - Led major projects for Barclays, Dassault, Auchan, ELIS, and Natixis. - Definition of Tivoli certifications in Austin (1998). - Training & support for technical teams.