Los Angeles Metropolitan Area
Seasoned transformation executive combining global P&L and hands-on operational management skills with strategy consulting experience across the Telecom and Technology sector. A results-oriented leader with a positive mind-set, known for getting things done. Aligning stakeholders and building bridges. Passionate, analytically sharp, and intellectually curious, with a clear vision and strategic priorities. Delivering results by empowering people and teams. Core competences and experience include: • Track record of driving multi-year company-wide transformations, both as an Executive and Consultant • CEO of a global software company; President of leading cloud communication provider; Divisional COO and Managing Director ICT subsidiaries for European digital services and communication solution provider • Successful consulting career with strong track record as Partner and leader in the Technology & Telecom practice. Advised executive teams across 15+ countries in EMEA and US. Deep accumulated capability expertise in Cost transformation, Customer Experience improvement, Commercial Excellence and B2B full potential • Corporate governance experience: Chairman and Board member at seven subsidiaries
- Part of Executive Leadership team of Vonage: a global leader in cloud communications - President and Head of the Communication (CPaaS) and Network API Business Unit of Vonage - Leading an incredible team of >1,000 employees across Sales, Marketing, Product, Engineering, Carrier Management, Developer Relations and Customer Operations - Building network-powered digital solutions that combine the communication and advanced network capabilities of Ericsson, Aduna Global, and Vonage to boost enterprise efficiency, elevate customer experience, and driver deeper end-user engagement
- On a mission to make the digital world a safer place - Telesign is a global software company offering fraud protection solutions and secure digital omnichannel communication between enterprises and customers - Sales of >USD500M and a global team of 800 employees; HQ in Los Angeles and key operations in Serbia, India and Columbia - Realized radical cost reduction & headcount shift to low-cost regions - Concluded multi-year strategic partnerships with global system integrators and hyperscalers - Implemented an integrated and delayered organization (Proximus Global) across 3 international subsidiaries (Telesign, Route Mobile and BICS)
- Consolidated P&L ownership for our seven ICT subsidiaries across the Benelux, active in a critical set of ICT domains: Smart Networking, Cybersecurity, Cloud, Digital Workplace, IoT and Analytics • Belgium: SpearIT, Clearmedia • Netherlands: Telindus NL, Umbrio • Luxembourg: Telindus Lux • Benelux: Davinsi and Umbrio, Codit Group - Maximized revenue and cost synergies across the subsidiaries (incl. shared service centre) - Accelerated the transformation of our subsidiaries and contributed to design of Proximus NXT IT
- Defined with Group Strategy the B2B strategy, strategic priorities and M&A roadmap - Designed, orchestrated and monitored delivery of the B2B division transformation - Stepped up data quality for B2B incl. P&L reporting, digital twins, advanced analytics - Acted as guardian of B2B Customer experience measurement, feedback loops and roadmap - Managed commercial operations: sales targets/incentives, funnel & bid management, pricing - Ensured operational excellence and cost plan delivery: simplification, automation, digitalization
- Part of Bain's Telecom and Technology practice leadership team of Europe and Middle East - Coordinating Bain's Telecom and Technology practice in the Benelux - Worldwide capability leader for B2B full potential - Advised executive teams of Telco and Tech players across 15+ countries in EMEA, US, Asia - Extensive Private Equity Due Diligence, Value creation and Sales Support experience (30+ projects) - Deep accumulated capability expertise in Digital transformation, Customer Experience improvement and waste reduction, Commercial Excellence and B2B full potential - Strong track record of driving multi-year transformations of Private Equity owned companies