United States
Accomplished Certified Business Continuity Professional (CBCP) and Associate Emergency Manager (AEM) with a history of exemplary performance on Fortune 500 resilience teams. Supported and led initiatives within programs in multiple industries including: - Asset Management & Banking - Insurance - Defense - Technology —————— Certified Business Continuity Professional (CBCP) Associate Emergency Manager (AEM) CompTIA Security+
Report directly to Sompo’s Vice President, Global Business Continuity Manager by contributing to the following program areas within all commercial entities (AgriSompo, Sompo International, W. Brown & Associates): - Global Business Continuity - Global Incident Management Third-party relationships and software systems: - OnSolve - Clyde & Co - Eversheds Sutherland - Fortalice Solutions - SharePoint
Report directly to SSGA’s Vice President, Business Continuity Director (North America & India), supporting EMEA and APAC Business Continuity Directors as needed, by contributing to the following program areas: - Business Continuity - Incident Management - Disaster Recovery - Third-Party Risk Management - Data Privacy & Protection Key duties include: - Coordinate and facilitate global continuity tests and exercises, including DR tests, alternate site tests, mass notification tests, and TTXs, ensuring successful execution and driving the completion of AAR/IPs to enhance future preparedness - Lead the review and continuous improvement of BCPs and BIAs by partnering with senior business leaders, ensuring alignment with enterprise policies, regulatory requirements, and industry standards and guidelines such as ISO22301 and the DRI International Professional Practices - Communicate effectively with sub-advisors and clients, including representatives of foreign governments and Fortune 500 companies, to promptly address and satisfy BC inquiries, reassuring them of SSGA's resilience and the safety of their investments - Lead the management of IDD/data incident response by developing and implementing a standardized process that promptly engages legal, compliance, and impacted stakeholders to mitigate regulatory risks and ensure timely resolution - Develop and deliver business continuity training and awareness resources to staff, including live sessions and presentations, ensuring clear, engaging, and actionable information for diverse stakeholder groups Third-party relationships and software systems: - Send Word Now - Archer - SharePoint
SECRET Security Clearance Report to the Rite-Solutions Program Manager at the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT) by supporting Navy base end users and the Navy Marine Corps Intranet (NMCI) infrastructure. Key duties include: - Respond to and resolve IT support tickets submitted by end-users, consistently meeting SLAs to ensure minimal downtime and optimize user productivity - Provide technical support for desktops, laptops, printers, and mobile devices, troubleshooting hardware and software issues for Navy base personnel and ensuring seamless functionality - Assist in the development and documentation of IT support processes and procedures, streamlining workflows and creating training materials for future onboarding and operational efficiency
Support FM's Vice President, Corporate Security & Crisis Manager by contributing to the following program areas: - Global Physical Security - Global Crisis Management - Global Business Continuity - Travel Risk Management - Behavioral Threat Assessment (WPV) Key duties include: - Develop key program documents (BCP, BIA, EOC Manual, EAP) leveraging the ISO22301 standard and industry best practices, ensuring alignment with organizational continuity and recovery objectives - Design and facilitate incident response and recovery exercises using the HSEEP methodology, driving improvements in crisis management capabilities across global offices and enhancing preparedness - Collaborate effectively with the Corporate Crisis Management Team, using interpersonal influence and an alliance mindset to secure buy-in for crisis management initiatives - Monitor domestic and international weather and civil events to assess potential impacts on business operations and personnel, enabling proactive risk mitigation and operational continuity Third-party relationships and software systems: - Everbridge - Control Risks - Crisis24 (formerly WorldAware and iJet) - Global Rescue - HID Global - Resolver (eWAVR-21)
Key duties include: - Collaborate with department leaders to raise awareness and aid adoption of risk management initiatives, improving overall employee understanding and engagement in risk mitigation efforts - Support identification of key operational risks, providing leadership with concise, actionable briefings and reports to inform decision-making and risk mitigation strategies - Assist in the development, review, and maintenance of critical risk management policies and procedures, ensuring alignment with regulatory requirements and internal standards Third-party relationships and software systems: - Rhode Island Bankers Association - Microsoft Office - Fiserv