Lexington, Kentucky, United States
With 5+ years of experience under my belt, I have successfully turned around numerous struggling companies and helped them achieve profitability. My ability to analyze complex situations, identify key issues, and implement effective strategies has led to significant improvements in revenue and overall business performance. Whether you need assistance with streamlining operations, optimizing processes, or developing innovative solutions, I am confident in my ability to deliver tangible results.
• Responsible for the success of the business’s financial management by overseeing collections and delinquencies • Directly assist the Property Manager in leading a team of leasing employees in their daily activities to ensure compliance with company and government policies, procedures, and expectations including safety, OSHA compliance, and Fair Housing guidelines • Responsible for posting engaging content and keeping our social media calendar up-to-date • Develop, implement, and assist with monthly marketing programs and proactively react to local sub-market dynamics • Provide excellent customer service while maintaining the highest standards of courtesy, respect, and sensitivity for resident service and engagement. • Supports 260 residential apartment homes totaling $100M in assets and $450K in rent value. • Managed all building operations including marketing and securing new residents in accordance with all laws and regulations. - Responsible for monthly market survey.
• Responsible for hiring, retention, and training and development of ten associates and five departments. These departments included purchasing, collections, office operations and title work, inventory operations, and sales. Effectively increased the business' account receivable from $2.2 Million to $3.5 Million in a year’s time span by successfully managing expenses, researching market trends, and writing solid deals. • Successfully turned a negative portfolio into a positive portfolio by writing successful deals and selling after-market products such as vehicle warranties and accident protection plans. • Revamped and strengthened all business operations. Increased profit per car from $-29 to $1,700 a car for retail units. Increased our average sales by an additional nine a month in the course of a year. • Successfully amplified our word of mouth and community impact through collaborating with my associates and mending relationships with vendors. Together, we strengthened community relations and achieved excellence together. • Successfully built and maintained strong relationships with vendors and wholesalers. • Managed sourcing, purchasing and showroom delivery of all pre-owned inventory, including trade-ins, wholesale vehicles, and new purchases. • Oversaw all scheduling and payroll. • Monitor customer buying trends, likes and dislikes, lost sales and market conditions and competitor actions to determine stock, adjust strategies, and achieve sale goals. • Compiled, Maintained, Verified, and Interpreted data. Collected and managed data, devised metrics, and analyzed trends. Identified potential technical and management problems, drew conclusions, and devised solutions.
- Responsible for developing and training sales associates and management staff for 29 locations in 6 states. - Helped associates learn techniques to imitate and close deals. - Looked for industry trends through online sources and research through similar businesses. - Helped create creative content for promotional advertisements and marketing materials. Developed techniques to overcome objections. - In charge of assisting General Managers in the hiring process and retention.
- Assist in the day-to-day operations, service, and hospitality of premium seating areas: Vaught-Hemingway Stadium, The Pavilion at Ole Miss, and Oxford-University Stadium. - Assisted the Director of Premium Services and the Coordinator of Premium Services in managing donors' needs and completing large mail-outs for both clubs and suites. - Helped ensure that all clubs and suites were prepared for game day. - Liaison between Centerplate and 90 suite holders to provide excellent customer service as they placed catering orders for the 2017 Football Season. - Hire, train, and manage approximately 75 game day employees for premium areas.
- Assist instructor with class preparation and course materials. - Assist students in help rooms or review sessions outside of class. - Take Attendance.
- Create content for the Office of Sustainability's social media outlets (Facebook, Instagram, and Twitter) and Red, Blue, and Green Blog. - Maintain a shared social media calendar and blog editorial calendar. - Write press releases for distribution to campus and local media and contribute stories to the monthly Office of Sustainability newsletter. - Update office website as needed including event calendar, homepage slider, and recent news section.
- Take photos of new and pre-owned vehicles and edit the photos using Adobe Creative Cloud and Adobe Photoshop. - Create custom descriptions of vehicles. - Photograph vehicles in a timely and professional manner using the online database.
Interview other students about their experiences with ESPNU Campus Connection and help produce a package that will air on SEC's website.