London, England, United Kingdom
Currently working as a Regional Support Manager (Europe) within Balloon One. Specialising in Sap Business One and Koerber Warehouse Management Systems with a background in operations and First Class Degree Honours in Information Technology and Business Information Systems.
Koerber WMS Consultant SAP Business One Consultant Springboard Delivery Consultant Technical I.T Support On-Site Consultancy visits In office tech support Mentoring to new graduates Supporting in-house training PRTG (Installation, Configuration, Data Analyst)
Adhered to HSE standards, whilst directing and managing HS2 project to enhance rail capacity and connectivity between Britain's major conurbations. Ensured smooth management and execution of site activities by collaborating with team members, site engineers, foremen, etc. ♦ Improved quality of concrete and materials testing by providing training to four new staff for a small team as per regulatory UKAS standards. ♦ Communicated and completed routine tasks as per clients’ requirements through collaboration with site engineers. ♦ Successfully completed training in 15+ tests within the UKAS standard for onsite and in lab testing.
Directed and managed multiple small-scale and large-scale projects, such as HS2 and Crossrail testing work. Liaised with project leaders and office staff on completion and methods of testing. Completing set targets within a given time frame whilst maintaining quality of testing up to the clients and UKAS standards. ♦ Leveraged expertise in maintaining 97% customer satisfaction rating regarding testing quality and turnaround times. ♦ Adhered to UKAS standard, whilst training six new staff members for concrete and materials testing. ♦ Responsible for handling projects within the lab and maintaining time schedules for a variety of testing.
Played an important role in assisting the teacher in supporting SEN pupils on a 1:1 basis in the classroom. Delivered SEN support through collaboration with the SENCO/Inclusion Manager. Monitored the progress of pupils by liaising with teachers. ♦ Actively promoted teamwork and established a more fun environment through development of an after-school fitness club for the staff. ♦ Ensuring the safety of the students whilst being productive in helping with their learning.
Ensured safe and best use of the material used by testing and inspecting materials for all types of construction sites and companies. Determined the strengths and weaknesses of materials used through specialist testing and methods. ♦ Strongly increased value of the staff and self-confidence in the company by mentoring and training new staff. ♦ Consistently met targets and specific deadlines with testing that resulted in building a strong rapport with current and new clients.