Springfield, Massachusetts Metropolitan Area
Highly motivated and creative administrative professional with years of experience excelling in customer service, office efficiencies and multi-project management. I've worked in the global Entertainment, Consumer Goods, Marketing & Advertising, Medical, Finance and Insurance industries. Do you need help organizing your busy department into a well-oiled machine that seems to run itself? What about managing your task loads when all your needs are priorities? This is where I come in. I excel at personalized administrative service, keeping all the balls in the air to allow you to get YOUR work done. Whether alone, or part of a larger team, I understand people, processes and organizational dynamics, offering proactive service delivery to fulfill your unique needs and I do so with a discrete and calming manner. Specialties: Organization, proven multi-tasking, office systems, knowledge resource management, complex meeting management, professional documentation creation, record keeping, invoicing. Demonstrates proficiency with standard Microsoft Office Software (Word, PowerPoint, and Excel); collaboration and organizational tools such as SharePoint, Skype, MS Teams, and Zoom; Visio; Adobe Professional; Able2Extract Available to discuss new opportunities in the Springfield Metro area or virtual (remote), please contact me at [email protected]
Supplied general administrative support for a department of 55+ professionals, including meeting management, travel and expense assistance, scheduling, communications, mail delivery, supply ordering, and event planning Recognized for establishing ahead-of-the-curve tracking documentation as Unit Information Coordinator and Record Coordinator for department, supervising 100% of recordkeeping and legal hold needs Positioned new employees for success by providing administrative training and supplying select information needs as part of onboarding process Prepared and formatted presentation materials including reports and dashboards for department needs including Board of Director, Executive Leadership Team, associated Committee and Rating Agency meetings ..and more!
Administratively assisted a dept. of 30+ professionals Acted as point of contact for department across organization, enhancing quality and timely information flow Consulted and facilitated collaboration with other departments to evolve brand management tool into an interdepartmental database used to control $400 million worth of product lines Developed and disseminated critical reports and PowerPoint presentations for departmental and company-wide meetings including CEO quarterly business reviews and Board of Director meetings Led and maintained departmental requisition system, tracking up to $50 million in purchase orders annually, ensuring adherence to budgetary and SOX compliance requirements
Greatly exceeded expectations and took over much of the Office Management responsibilities when Manager left the firm Managed front desk, office systems, and knowledge resources for this Financial Services firm Managed and maintained office mailing lists, brochures and marketing materials, periodical library, tax filings, investment statements and records, and filing storage and database Managed and maintained office supply inventory Trained new employees on administrative services procedures Processed tax returns Managed company calendar, coordinated meetings, booked conference rooms, ordered catering Maintained reception area, greeted and directed clients, ensured routing of phone calls and messages Maintained and updated client information in CPA software database Processed employee expense reports Managed mail distribution Prepared documents for both internal and external distribution