DeKalb, Illinois, United States
A dedicated and skillful leader with the ability to resolve difficult situations under adverse conditions. Adept at organizing workflow, people and ideas to achieve the highest productivity while providing outstanding customer service. Problem solving, mentoring and team development are major strengths.
- Responsible for support of the perimeter network as well as wired and wireless Local Area Networks (LANs) throughout the organization. This includes implementation and maintenance of network security appliances (Firewall, VPN, Meraki, etc.) at various geographic locations. - Maintain network monitoring systems to alert on resource availability and produce metrics. - Identify, evaluate, and recommend network security related tools and emerging technologies to provide greater service to Northwestern Medicine employees. - Responsible for optimization of network security appliances, software, and communication links to support all current and future network applications over a converged network of data. - Analyze and troubleshoot network and telecommunications issues to resolve outages in a timely manner and minimize impact to the company and its respective business units. - Develop and maintain network documentation, and network security diagrams for support, audit, compliance, and Disaster Recovery purposes. - Analyze requirements and make recommendations to optimize performance of security controls. - Contribute to the planning of short and long-term network security capacity requirements. - Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. - Technical support for multiple areas within the hospital environment including printers, Active Directory, virtual sessions and software. - Created documentation for known issues in software, equipment locations, network drops and scripting for tracking boards. - Configured and managed equipment for new surgical wing at Valley West Hospital (Sandwich) and remote clinic (Rochelle). - Continued education and testing through nationally recognized organizations resulting in advanced knowledge base and exceptional troubleshooting skills.
• Troubleshooting equipment failure while minimizing downtime • Safety committee member: evaluate lock/tag procedures, continue safety record and establish new SOP guidelines. • Inventory control of material • Preventative maintenance on pumps, boilers, dryers, evaporators and other key elements within the plant • Installation of new DCS control system for grain/milling operations.
POC (paid on call) firefighter. In training for EMT (basic) HazMat Awareness
• Established/implemented bandwidth tracking and data reports providing a real-time evaluation of data network. • Installation, enhanced troubleshooting, and programming for over 71 locations in the following areas: o Nortel 81, 61, 11, and mini-remote PBX systems. o T-1 and fractional T-1. o Cisco 1800, 2800, 3800, 7206vxr routers. o Call Pilot, Meridian Mail, Symposium, and Call Detail Reporting. o DS-3 and Adtran. • Plan and execute cable management per state and government guidelines. • Continued education and testing through nationally recognized organizations resulting in advanced knowledge base and exceptional troubleshooting skills.
• Plan and execute cable management per state and government guidelines. • Procurement of materials to satisfy the demands of customer’s requests. • Enhanced troubleshooting and scripting skills on Cisco 1100 and 1200 access points through company training programs.